The riser solved the problem of a tooo low toilet seat, but the hardware that came with it was a nightmare. Since I could not find a phone number to explain my situation, I cut to the chase and went to Ace to find the nuts and bolts and proper size washers. Even with the help of a very patient staff member, we came up with nothing. I then decided to just bite the bullet and head to Lowe's and buy a new toilet seat. Guess what, out of their large selection of toilet seats I only found one that would work with the nuts and bolts that were sent with the riser. So I spent $37.00 for a new toilet seat to replace a perfectly good one in my new apt. Why didn't I just send the riser back. Well, I would have had to pay the return shipping, didn't know if they could even substitute different hardware and would have to wait again to rectify the problem. Who knew after all the rave reviews that no one ever mentioned the hardware. I am 81 years old and managed all this by myself, including installing it, so anyone can install it if they have the correct hardware or at least some option to substitute the hardware if necessary. I know that I am not the only one that could have had this problem. There should at least be an easy way to contact someone regarding any problem.
Toilet Seat Riser
This is a great product. The hinged seat makes cleaning very easy. I highly recommend this item.
Hola Vicki, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer. Alexis from Vive Health - CS.
Florence A Moore(Lithonia, US)
Love the seat it is a pleasure to not be sitting on the floor(smile)
Don Hollihan(Indio, US)
Five star toilet seat.
I love it
James Moore(Jamesville, US)
Vive, toilet seat riser.
Excellent product, Perfect fit (HARD TO FIND) older disabled couple, great price, fast shipping..
Does this riser sit under a regular toilet seat and lid?
Yes! This riser is designed to be installed under a regular toilet seat and lid.
Does this only fit on standard toilets?
The raised toilet seat is available for both standard and elongated toilets.
How do I know if my toilet is standard or elongated?
Standard toilets are more circular and length and width measurements will be very close. Elongated toilets are more oval in appearance. The length of an elongated toilet will be several inches longer than the width.
Does the seat riser come with toilet seat and lid?
No, purchase only includes riser. You should attach your existing seat & lid to top of riser
Why are there slots on the outside of the riser?
The slots provide a handhold for raising the riser to an upright position.
Will this fit my kohler toilet?
Yes, the seat riser can be used with any standard size toilet.
Is there a weight limit?
Yes, the seat riser safely supports up to 350 pounds.
Can this be used alone, without a regular toilet seat?
Yes! The hinged toilet seat can be installed without a regular toilet seat and lid. It also comes with extra long hardware to fit a wider range of toilet sizes.
How do I clean the seat riser?
Hinged for easy cleaning, the seat riser should be wiped down with a traditional disinfectant solution.
How do I attach this riser to my toilet?
Remove the existing toilet seat and lid from the toilet and place the toilet seat riser on the rim of toilet. Attach the original toilet seat and lid on top of the toilet seat riser using the included hardware. Thread the screws through the holes in the back of the seat with the plastic washers on the top of each screw and the metal washers on the bottom. Tighten each screw with the butterfly nuts for a secure fit.
Adds height to the toilet seat for stability and to reduce bending and twisting
Dimensions Of Standard Seat:
Length of seat from front to back: 17.25"
Length of seat inside from front to back: 11.25"
Width of seat from left to right: 13.75"
Width of seat inside from left to right: 9.75"”
Height of seat: 3.5”
Thickness of seat: 2”
Dimensions Of Elongated Seat:
Length of seat from front to back: 19.25"
Length of seat inside from front to back: 13.25"
Width of seat from left to right: 14"
Width of seat inside from left to right: 10.5"
Height of seat: 3.5”
Thickness of seat: 2”
How To Install:
Remove the existing toilet seat and lid from the toilet
Place the toilet seat riser on the rim of the toilet and center as necessary
Attach the original toilet seat and lid on top of the toilet seat riser using the included hardware. Thread the screws through the holes in the back of the seat. The plastic washers are placed on the top of the screw and the metal washers are placed on the bottom. Tighten each screw with the butterfly nuts
Wipe down seat riser with a traditional disinfectant solution
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.