Chair is as expected, and would have given 5 stars. But, lengthening the foot rest to fit was almost impossible. Bolt out 1 inch, two inches (even completely removed bolt) and had to stand on foot pad to pull with both hands. My wife could not make this piece mobe.
Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
The chair is well made and sturdy. It got a 4 star because the footrest bolt was a royal pain to loosen. Fix that minor glitch, and I will change it to a 5 star review.
Hello Dr. Gallego-
Thank You for the feedback, and for letting us know of the bolt issue, I have forwarded that information. If we can assist you with anything in the future do not hesitate to let us know. Thank You
Warm Regards- Jolene CSM
We really liked our transport chair. It was packaged nicely and the color is beautiful! We like the back wheels being larger makes it easier for pushing and it folds up compact to put in the back seat of our car. I don't see anything that could have been changed to improve this product. Thanks so much!
Hi Walter, Thank you for giving us a positive rating! I'm glad that you're happy with the Wheelchair . Should you have any questions about the your product or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Sharon_Vive Health
Very good product
It’s late it’s secure I lake the so good transport the design of backrest excellent
Hi Amelia, Thank you for giving us a positive rating! I'm glad that you're happy with the backrest. Should you have any questions about the your product or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Sharon_Vive Health
Excellent Perfect ride Very easy for my care giver to roll me .
I have enjoyed my transportation in my new chair I am 90 and I have ordered many of your products.You delivere in a timely manner.
We are very happy with the excellent review for our Wheelchair rollator. Any questions about the product, please do not hesitate to let us know. We would like to thank you for being a Vive Health customer. Regards, Aileen - Vive Health Cs.
What is the seat height?
The seat of the Vive transport chair is 19.5” high.
Do the hand brakes lock in place?
Yes! The loop hand brakes lock in place by pushing them downward.
Does the transport chair easily fit through doorways?
Yes! The transport chair measures 20.5” to easily fit through standard doorways.
Are the leg rests adjustable?
Yes, the footrests are easily adjustable for greater comfort and support.
What are the dimensions when the chair is folded up?
The folding transport chair measures
Are the footrests removable?
Yes, the footrests can be removed.
What is the weight limit for the companion chair?
The Vive transport chair safely supports up to 300 pounds.
Is it ready to use out of the box?
Pre-assembled, the Vive transport chair is out of the box ready. The footrests are quick and easy to install with a self-locking lever, no tools required.
How do I fold the wheelchair up?
The transport chair backrest and handles fold downward with two push levers. After lowering the backrest down, pull the armrests together until the seat is completely folded.
Will I be able to check this at the airport?
Yes, most airlines will provide gate to gate check for wheelchairs and transport chairs. Please check with your airline prior to your flight for their recommended procedure.
Are the armrests adjustable?
The armrests on the Vive transport wheelchair are fixed.
How much does the folding wheelchair weigh?
The folding wheelchair weighs approximately 29 pounds.
Does the transport chair need to be pushed by another or self-propelled?
The transport chair is not suitable for self-transportation and should be pushed by another individual.
Will this fit in the trunk of my car?
Yes, the folding transport wheelchair is compact when folded to easily fit in most vehicles.
What size are the chair wheels?
The front wheel measure 8” and the rear wheels are 12” to easily navigate over uneven surfaces.
Mobility aid for transporting another individual
Not suitable for self-transportation
Base when open: 21” by 32”
Handle Height: 40”
Front Wheels: 8”
Back Wheels: 12”
Folded: 8.25” by 30”
Seat Widths: 19”
Seat Depth: 16"
How To Assemble:
Unfold the transport wheelchair by slowly pulling the armrests a part until the seat is fully extended
Raise the hand grips upward until the backrest is fully extended and the bars snap into place with an audible click
Position the footrests on the placement tabs on the transport chair frame. Swing the footrests towards the center to engage the locking lever
How To Adjust The Footrest Height:
Remove the footrest by releasing the locking lever and swinging the footrest outward
Using a 14mm wrench, loosen the bolt on the underside of the footrest assembly
Raise or lower the footplate to the desired position, ensuring the foot plate will be a minimum of 2” from the floor for safe clearance
Tighten the bolt and reinstall the footrest
How To Fold the Transport Wheelchair:
Locate two black tabs on the back of the transport chair frame and push the tabs downward to release the handles
Gently lower the hand grips until they are tucked neatly against the seat of the chair. Note: the hand grips do not extend under the seat
Holding both armrests, pull the armrests together until the seat is completely folded
Using a dry, soft cloth, wipe down the frame weekly. For thorough cleaning, use an automotive wax or similar product
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.