I had an issue with the shipping of my wrist brace purchase. I had reached out to customer service and had gotten a response almost immediately. Shortly after, I had finally received my purchase and I loved it
Thank you for taking the time to share your experience with us. We're happy to know that our customer service team helped you and solved your problem. Thank you for being a Vive Health Customer - Daniel, Vive Health Customer Service
Thank you for your 5 star rating! -Warm regards, Veronica S-Vive Health
This brace alleviates my wrist pain from extended computer use. The stabilizer is strong and keeps my wrist at the right angle. The material around the thumb is splitting a bit, but I don’t foresee that changing its effectiveness. I recommend this brace!
Hi there, Thank you for the great review. We are happy to hear that the product is working out so great for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Great choice of products, affordable, fast shipping, and great quality! Will continue to buy all my needs, here!
Hi Desirre, Thank you for giving us a positive rating! I'm glad that your happy with the product. Should you have any questions about the your product or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Jolene_Vive Health
I’ve been wearing the wrist brace I purchased for a week now due to severe carpal tunnel. The brace is comfortable and gives the support my wrist needs. Works great. The one downside is the thumb hole is not reinforced like the rest of the outer edges of the guard and is, therefore splitting at the lower outer edge of garment. Though comfortablle to wear, there must be a way to reinforce the only raw edge left unbound. Because of this “defect” I’m not sure how long it will last before the split/year gets too big and has to be replaced. Otherwise, a very good product.
Hi Nancy, Thank you for the positive review! I'm happy that the Wrist Brace exceeded your expectations. For any questions about the product, please feel free to contact us anytime :) -Warm regards, Gre_Vive Health
Yes, the wrist brace has two adjustable straps for a secure fit on most individuals.
What size is it?
The wrist brace is universally designed to easily adjust, fitting most hand and wrist sizes.
Does this help with carpal tunnel?
Yes, the wrist brace provides stabilizing support and adjustable compression for relieving carpal tunnel pain.
Is this for the left hand or the right hand?
This brace is designed to be used on only one hand.
Can I wear this brace during interval training and exercise?
Yes, the brace can be worn while exercising, though it may be necessary to remove the splint for greater flexibility.
Is it okay to wear at night?
Yes, the brace can be comfortably worn while you sleep.
Will it make my hand sweat?
Because the brace is made with a lightweight, breathable neoprene, it will keep your hand comfortably dry, day or night.
What size is the thumb hole?
The thumb opening is 1.25” in diameter.
Is this a good choice following carpal tunnel surgery?
Yes, this brace provides stabilizing support and adjustable compression to promote healing following surgery.
Can I wear this brace while working on the computer?
Yes! The wrist support leaves your fingers and thumb free to more easily complete everyday tasks, such as typing and moving a mouse.
Does this brace contain a metal splint in the palm?
The brace does contain a splint in the palm made with a durable composite material.
Is it machine washable?
Yes! To clean your brace, first remove the splint, then machine wash on cold and air dry.
Does it contain latex?
Yes, the neoprene blend contains latex.
Will this brace keep my wrist from moving?
The brace is designed to stabilize the wrist, limiting movement, however, it does not restrict movement entirely.
Can the brace get wet?
Although occasional wetness from splashing water, rain, etc. will not harm the brace, it is not recommended for water-based activities such as swimming.
How do I put the wrist brace on to fit properly?
To wear the wrist brace, first, slide your thumb through the thumb opening at the top of the brace. Secure the wrist strap, adjusting the tightness to the level of compression desired. Secure the thumb strap.
What conditions does the wrist brace help to relieve?
The wrist brace relieves pain, inflammation and swelling caused by arthritis, carpal tunnel, tendonitis, repetitive stress injury, post-surgery, sprains and strains.
Stabilizing a weak or injured wrist
Relieving pain and inflammation
Universal size - One Size Fits Most (Two Styles; Left Wrist and Right Wrist)
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.