Can the Vive Hip Ice Pack be used on any part of the body?
Yes! The Vive Hip Ice Pack is designed to accommodate the hip, but can also be used on the knee, thigh, or other desired area.
Does the Vive Hip Ice Pack stay flexible when frozen?
Yes! This Arctic Flex Gel pack is designed to stay soft and flexible when frozen so that it can bend and fit around your hip bone for greater pain relief.
What side of this dual-sided ice pack is right for me?
Choose from the soft plush side for a more gradual release of cold therapy that is gentle on the skin, or use the nylon gel pack side for more targeted relief from pain and tension. With two options, you can always select the right treatment option for your unique pain or injury.
How do I heat and cool this gel pack?
The included manual contains detailed instructions. To cool the gel pack simply place it in the freezer, and to heat it, place it in your microwave. This makes it easy to prepare the gel pack for use.
What can the Vive Hip Ice Pack do for my pain or injury?
A combination of gentle compression and cryotherapy can reduce swelling and inflammation in your hip, knee, thigh, or other affected area to promote a faster recovery. Soothe tension and fatigue in your muscles with a gel pack that can be used for hot or cold therapy as needed. Great for surgery, arthritis, and injury recovery.
How do I know if the Hip Ice Pack straps will fit me?
This hip ice pack measures 13” by 10”, and is designed to fit waist circumferences up to 32” and thigh circumferences up to 28”.
Will the Vive Hip Ice Pack stay in place?
Yes! The waist and leg strap ensure that this gel pack stays in place, for hassle-free temperature therapy without the need to balance the gel pack over the affected area. These straps can be reversed, for use on the right or left side of your body.
Dual-sided gel pack with straps provides pain relief from Arthritis and Post-surgery inflammation. It’s mainly for the hip but can be used on the thigh, knee, and other desired areas
13” by 10”
(fits waist circumferences up to 55” and thigh circumferences up to 40”)
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.