I never received the product! I would like a refund
Have a possible diagnosis of ALS so striving to strengthen what have. My lefty hand is pretty weak, but have shown improvement in both hands, thanks in part to a daily regime of using theraputty and other therapy
The putty was non-sticky and fun to work with. I ordered the medium (2 pack). I wish we would have had the choice to get a 2 pack of 1 medium and 1 firm instead of 2 of the same. No use for 2nd medium.
Hi there, Thank you for the 5 star review. We are glad to know the product is working for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
I have been diligently exercising for my overly harassed right thumb (I work at a computer all day and game a lot on weekends !) using the theraputty and the hand exercise balls. I must say there has been considerable reduction of my thumb pain and it is increasing my grip strength too. I will be moving up a notch to the medium theraputty from the soft one. Overall a great product. Thank you.
Hi there, Thank you for the positive review. We are happy to hear that the product is working out so great for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
It’s really helping my hand get better. Right just using x soft but I will work up to the hardest in time. Thank you Linds Frost
Hi there, Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
No, the putty does not pull moisture from your skin or leave a sticky residue behind.
If I keep it in the container will that prevent it from drying out?
Yes! The putty will not dry out if safely stored in the properly sealed containers after each use
Do you have hand exercises you suggest to use with the putty?
Yes, the putty includes a booklet with suggested hand strengthening exercises. Below are a few examples.
Make a ball with putty. With putty in your palm, squeeze and flatten putty with all four fingers to improve grip strength.
Make a loop of putty over a bent finger. Straighten the finger against the putty to stretch it to improve finger strength.
Form a flat disc with the putty and lightly press on top of pinched fingers and thumb. Slowly spread fingers and thumb out, stretching the putty disc to strengthen fingers.
Does the putty contain latex or gluten?
No, the putty is made with an odorless silicone that is latex and gluten-free.
Is the therapy putty better to use than an exercise ball for arthritis?
We recommend using both! Therapy putty allows for more motion, including pinching, twisting and stretching, which improves fine motor skills and overall hand strength. A hand therapy exercise ball strengthens your grip while relieving stiffness by increasing circulation through the hand and forearm.
Do I get one color or all four?
You will get all four color-coded resistance levels, each in a separate resealable container.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.