requires the right employee. Carolina chatted with me, understood the urgency of my request for overnight delivery and came thru 100% Another employee that I had spoken to previous to her, told me it was impossible to overnight anything except on Mondays.
CAROLINA is the type of employee that makes a company reputable....she should be supervising and training others.
Hello Albert ! , thanks a lot for sharing your feedback with us. We are so happy to hear that Carolina was able to resolve your concerns and resolved all your questions in a timely manner. Thanks a lot for choosing Vive! - Vive Health.
Patrice Andrews (Southern Pines, US)
Non WB on heel 2nd to bedsore. Able to ambulate w/a walker using this shoe.
Is the heel wedge shoe for the right or left foot?
The Vive heel wedge post op shoe is designed to be worn on either the right or left foot.
Does the heel wedge walking shoe allow you to walk on your toes following heel surgery?
Yes! The heel wedge design ensures weight is placed on the toes and forefoot while walking to promote natural healing following injury or surgery.
Is the post op surgical shoe sole stiff or pliable?
The sole of the offloading heel wedge shoe is very stiff and textured to provide greater traction.
How do I clean the offloading heel wedge walking shoe?
The offloading heel wedge walking shoe can be hand washed with warm water and a mild detergent. Allow to air dry completely before use.
Will the Vive heel wedge walking shoe fit wide feet?
Yes! The heel post op shoe includes adjustable straps with extender tabs to allow you to customize the fit of the shoe as well as accommodate swelling and bandages.
Does the offloading heel wedge surgical shoe come as a single shoe or as a pair?
The Vive heel wedge post op shoe is a single shoe that can be worn on either the left or right foot.
Will I be able to walk in the heel wedge shoe?
Yes! The Vive heel wedge shoe is designed to relieve pain and pressure in the heel and midfoot while walking.
Can I drive while wearing the heel wedge post op shoe?
It is not recommended for use while driving as the wedge design may become caught on the pedal.
Will the offloading shoe help a small foot ulcer heal?
Yes, the Vive offloading wedge will relieve pressure on the foot ulcer to promote healing.
For relieving painful pressure on the heel following injury or surgery
For relieving pain due to plantar fasciitis ulcerations and similar issues
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.