The product was not delivered due to some reason the container was empty. otherwise, Gre was very, very helpful and prompt in getting a resolution to the situation and getting me a refund.
Hi Michael, Thank you for taking the time to leave us a positive feedback. We are pleased to hear that you are very satisfied with our customer service. We hope to serve you again soon. Thank you for being a Vive Health customer! -Warm regards, Gre_Vive Health
Read the reviews prior to purchasing..so I knew they would be great!
But wow, better than expected, sturdy well made, sculpted, full length and arched !! Great price too !! Will buy more down the road :)
We really appreciate you taking time leaving us a positive review and for the great feedback as well for our Full Length Insoles - Envelop product. Anything else that we can help you with, please let us know. Thanks for being a Vive Health customer. Best Regards, Aileen-Vive Health
Relief of plantar faschitis
Helped relieve my plantar faschitis in a few days. Feels great. Will buy another pair.
Thank you for the great feedback with regard to our Full Length Insoles and we are happy that you are benefiting in using our product. We appreciate as well you taking time leaving us a positive review. Should you have any further questions, please let us know or you ma y respond to this email. Thanks again for being a Vive Health customer. Best Regards, Aileen-Vive Health
They fit great feel good
Hi Larry! Thank you for taking the time to leave us a positive review. I'm happy to hear that you love the insoles. Should there be anything we can assist you with, please feel free to contact us. Thank you for being a Vive Health customer! Looking forward to doing business with you again soon. Warm regards, Gre- Vive Health
I don't ever write reviews but this insert was awesome! Will be ordering more asap!!
The full length insoles are constructed from EVA foam and lined with antimicrobial felt lining.
Are these insoles soft?
Yes, the EVA foam is flexible enough to cushion your foot and absorb shock.
Are these insoles rigid?
No, the EVA foam is flexible but there is more foam in the heel to arch part of the insole which makes it a little firmer.
Are the arches supportive?
The EVA foam is flexible throughout the insole but there is more foam in the arch part of the insole which makes it a little firmer and offers more support.
What size should I choose?
The sizes are based on US shoe sizes. Please refer to the size chart above and choose the size that coordinates with your normal shoe size. When in doubt, buy a size larger. You may trim the insole to fit.
I have wide feet. Will the insole work for me?
Yes, the insoles are sized to accommodate wide feet. When in doubt, buy a size larger. You may trim the insole to fit.
Can I trim the insoles to fit better?
Yes, these insoles can be trimmed for a better fit.
Can I use regular scissors to cut them to size?
Yes! The insoles can be trimmed for a custom fit with any standard pair of scissors.
Can they be used in multiple pairs of shoes?
Yes! Because the insoles do not adhere to the shoe, they can easily be moved from shoe to shoe.
Do they provide cushion clear out to the toes?
Yes, these insoles are full length to provide cushioning from heel to toe.
Can these be worn with sandals?
No, these insoles are designed to be worn in closed-toe shoes.
Can these be worn with boots?
Yes,these insoles are designed to be worn in most shoes and boots.
Can these be worn in heels?
Yes, the insoles can be worn in moderate heels.
Can I wear it on top of another insole?
Yes, the insole can be layered over top of the existing insole provided the shoe is roomy enough to accommodate the added height.
Will the insoles slide around in my shoe?
No, there is a textured base that will not slip or slide for greater stability and comfort.
Can I wear the insole while exercising?
Yes, the insoles are comfortable enough to be worn in athletic shoes while exercising.
Are the insoles waterproof?
Yes, the insoles are waterproof but make sure to dry completely before wearing.
Are the insoles latex-free?
Yes these insoles do not contain any latex.
Will these insoles last a long time?
Yes, the insoles are very durable and constructed to stand up to extended use without flattening or degrading.
Will these insoles flatten after I wear them?
No, the insoles are very durable and constructed to stand up to extended use without flattening or degrading.
How often should I replace these insoles?
The insoles are very durable and constructed to stand up to extended use without flattening or degrading. As long as you wash them regularly, you should not have to replace them for months even wearing daily.
Are they washable?
Yes, the insoles can be hand washed with cool water and a mild soap. Gently pat dry with a lint-proof cloth and allow to completely air dry before returning to your shoes.
Will these insoles help pain from flat feet?
Yes, the insoles are designed to provide superior arch support to relieve foot pain caused by flat feet, heel spurs, plantar fasciitis, neuroma and overpronation.
Will these insoles help metatarsal pain?
Yes, the insoles are designed to provide cushioning to relieve pain in your foot and heel.
Will these insoles help pain from heel spurs?
Yes, the insoles are designed to provide superior arch support to relieve foot pain caused by heel spurs, flat feet, plantar fasciitis, neuroma and overpronation.
Do these insoles provide cushioning?
Yes, these insoles provide full length cushioning from heel to toe.
What is the thickness of the heel?
The heel is 5 mm thick.
What is the thickness of the toe?
The toe is 3.5 mm thick.
What is the thickness of the arch?
The arch is 20.5 mm thick.
Provides cushioned support for the foot
Relieves painful pressure points on the foot
Relieves plantar fasciitis, heel and arch pain
Reduces leg and lower back pain
X-Small: Men's: 3.5 - 5, Women's: 4.5 - 6
Small: Men's: 5.5 - 7, Women's: 6.5 - 8
Medium: Men's: 7.5 - 9, Women's: 8.5 - 10
Large: Men's: 9.5 - 11, Women's: 10.5 - 12
X-Large: Men's: 11.5 - 13
Antimicrobial felt lining
Hand wash in cool water with a mild soap and pat dry with a lint-free cloth
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.