I ordered the wrong size (length of calf, not diameter of calf, duh). Vive was super great about getting me the right size. I am using it for about 4 to 5 hours a night and it seems to be helping. Trick is to make the upper strap snug, but not so tight you cut circulation and to position the pullback strap in the correct position and also not so tight that it causes discomfort in an hour or 2, but just keeps you plantar stretched enough that it does not fall in the sleep position...to be continued. (This sock is amazingly better than the one I was using for a month that really did not help at all. I should have known when I looked up on internet and the manufacturer had discontinued)
Hi K McKenna, Thank you for giving us five star rating! Should you have any concern about the Stretch Sock or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Thank you, Gre, for great customer service!
Hi Rachel, Thank you for the five star rating. We are pleased to hear that you are very satisfied with our customer service. We hope to serve you again soon. Thank you for being a Vive Health customer! -Warm regards, Gre_Vive Health
PLANTAR FASCIITIS STRETCH SOCK
It takes a while to get used to. I can wear it for up to 3 hours per night. I do think it helps.
Hi Carol, thank you taking the time to share your review. We are happy to hear that the product is working out so great for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Just what the doctor ordered
The correct application for Plantar Fasciitis. Stretch Sock this sock worked great the first night.
Hi Dancer, thank you for the wonderful review. We are happy to hear that our product is working out so well for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
I bought this sock for my husband's planters fasciitis. The key is to wear it while relaxing in 20-30 minute increments.
Hi Anita, Thank you for giving us positive rating! Should you have any concern about the Stretch Sock or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
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Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
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Vive Health Brand Products
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After 60 days policy is valid for returns, refunds and exchanges due to product issues only.