Hi Inez, Thank you for giving us a positive rating! I'm glad that your happy with the product. Should you have any questions about the your product or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Jolene_Vive Health
Perfect roller for foot problems
The roller is going to be perfect to freeze and use as a roller for my foot. I had been using a frozen water bottle, but the nubs will give a great massage at the same time. Extremely fast delivery. These are great products.
Lola, thank you for the 5 star rating! We are so happy to hear that our product is working out great for you. Thank you for being a Vive Health Customer!
-Rebecca, Vive Health CS-
Does the hot/cold therapy ball set include latex?
No, the set in completely latex free.
What is included in the hot/cold therapy ball set?
The set includes a smooth lacrosse massage therapy ball, a firm spike ball, a soft spike ball, a textured foot massager.
What are the items in the hot/cold therapy ball set made of?
Each item is constructed with latex free PVC or rubber. The foot massager also includes a nontoxic gel.
Are the massage balls hollow?
The spiked balls are made with hard PVC and are hollow. The smooth ball is made with dense rubber and is not hollow.
How do I heat the hot/cold therapy ball set for heat therapy?
To use heat therapy, you can place the massage balls or foot roller in hot water for ten minutes. Do not boil or microwave.
How do I use cold therapy with the hot/cold therapy ball set?
It’s easy. Just place the massage balls or the foot roller in the freezer for at least three hours or overnight.
Can I wash the hot/cold therapy ball set?
Yes, you may rinse each item in warm water with a mild soap. Make sure to dry immediately with a clean towel.
What do I use the studded balls for?
The firm spiked ball is perfect to use for deep tissue massage or as an alternative to acupuncture. The soft studded ball is great for pain relief massage and accupressure.
What do I use the smooth ball for?
The smooth massage ball is great for trigger point massage therapy and pain relief.
What do I use the foot roller for?
The textured foot roller provides relief from plantar fasciitis, heel spurs, edema and tired muscles.
How can I use this massage set to treat a common foot condition like plantar fasciitis?
How big are the massage balls?
The smooth massage ball is 2.5” in diameter. The firm spike ball is 3” in diameter and the soft spike ball is 2.5” in diameter.
How big is the foot roller?
The textured foot roller is 7.5” long, 3.25” wide and 3.25” in depth.
Why should I use the hot/cold therapy ball set?
With safe and effective self hot or cold therapy, the set will reduce inflammation and sore muscles, relieve tension and increase circulation and mobility.
Is the set durable?
Yes, the massage ball set is resistant to tearing, splitting or cracking even with daily use.
How long do the massage balls stay cold after being in the freezer?
The massage therapy balls and roller can provide up to 25 min of lasting cool massage
How long do the massage balls stay warm after being warmed up?
When heated, massage ball set can provide up to 25 min of warm compression massage.
Using hot or cold massage therapy to reduce inflammation, sore muscles and tension
Smooth Massage Ball - 2.5” diameter
Spike Ball- 3” diameter
Soft Spike Ball-2.5” diameter
Foot Massager - 7.5” x 3 .25” x 3.25”
Cold Massage Instructions:
Place in freezer for a minimum of three hours or overnight
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.