As I was due for an Achilles tendon surgery, I made arrangements for the use of knee walker from a friend as I would be non-weight bearing for approximately 4 weeks, and then partially weight bearing after that period of time. Within two days of using the knee walker (which was still 1000x better than crutches!), I knew I had to have something different. The knee-walker I was using had hard plastic wheels and really looked more like a toy than a medical device. I purchased the All Terrain knee scooter because it looked like it could handle my kind of schooching around the house (yep, schooching). It was really a lot better than I imagined, starting with the large rubber tires - they really make a difference in the smoothness of your mobility and the quietness of you rolling through the house. I live in south Texas so all my floors are ceramic tile - with the knee walker and it's hard little wheels you heard EVERYTHING. The seat was thick with grooves in it that allow you to use the scooter as support in different ways. The brakes lock, which is a huge help. And the pink color was just a bonus. My only complaint, which you will see through out the reviews is that it is a bit tall. I am 5'5 and I had to scoot myself around on the device with my toe. Small price to pay for the stability.
Last note about the Customer Service - somehow in my ordering I ended up ordering it twice. Not sure how I managed that, but I like to blame it on the painkillers. As soon as I realized I received two shipments, I called customer service and they processed a return shipping label. I am not sure how long it will be for the refund, but everyone was so nice at customer service, and gave me no hassle at all - which was awesome because who needs that when you are in recovery? Very pleased.
Hello! Thank you so much for your great review! We appreciate your feedback. We are happy to have you as a customer :) -Carolina- Vive Health CS
Benjamin Stephens(Jeffersonville, US)
Once upright on the scooter, I feel safe and comfortable with my lower leg lengthwise on the knee pad, but also with the knee in the trough across the pad. The easy wheel locks make it steady and stable when leaning into a countertop or standing to open drawers or do other chores. Now if it could magically raise me upright off the toilet with my use of only one leg, it would be perfect.
Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer. -Melisa- Vive Health
Joseph Bernhardt(Bend, US)
its awesome helps keep me able to work. The tires randomly blow out in the middle of the night/day and they are not even pumped up up much. Purposely leaving a little squish to the tires for a little shock absorbtion.. Other than the tires its amazing!!!!
Amanda de Longchamp(Los Angeles, US)
First when I ordered, I was so excited it was in pink, and then I saw all-terrain, so I was in love and had to order it. My husband put the scooter together for me with ease! It’s fun to use, way way more fun than crutches that’s for sure!
Charles Phillippi(Placitas, US)
Great Wheels, frame squeaks
Wheels are great, unit goes over cracks and uneven floor with ease and does not stop or get stuck in cracks. Unit frame squeaks when you are moving and place weight on knee pad. Tightened all screws but still squeaks when you are on it.
Hello Charles, Thank you so much for your great review! We are so happy to hear that the product is working out so well for you! Thank you for being a Vive Health Customer-Alice- Vive Health CS
Yes, a removable storage bag is included with your purchase.
Is this an all terrain knee walker?
Yes, the large, 12 inch wheels easily maneuver over indoor and outdoor surfaces such as gravel, dirt and grass.
Do you offer any knee walker accessories?
Yes, every walker purchase includes a detachable storage bag. Additional accessories include a memory foam pad cover or a sheepskin knee platform cover for extra cushioning and support.
What is the recommended tire pressure?
How comfortable is the knee pad?
The foam knee cushion is ergonomically designed to contour to the leg. It allows pressure to be evenly distributed across the knee platform and supplies better air circulation for a comfortable user experience.
How heavy is the knee scooter?
The knee scooter weighs approximately 25 pounds.
How do I get replacement parts?
Call us at 1-800-487-3808 or by email. We would be happy to provide you any parts you need.
How do I assemble my Knee Walker?
Please see "How to Assemble" instructions or watch the short assembly video below, or click manual icon at the bottom of the page to download directions
Matte black steel frame
Resilient foam knee platform
Frame length: 35”
Frame width: 18”
Knee pad platform: 14” by 7”
Knee platform height: 20"-26"
Steering handle height: 38" to 46"
Maximum Weight: 300 pounds
Center injured leg on the knee pad, covering the entire length of the padding.
Standing as straight as possible, propel yourself forward using uninjured leg.
Engage the security lock before attempting to transfer from the knee walker.
To lock the hand brake, pull the brake lever on the handlebar towards you.
To lock the brake system, pull the brake lever towards you and push down on the locking pin on top of the lever. The pin will lock the wheels in place.
How to Adjust the Platform Height:
Loosen locking lever under the knee pad and remove the locking pin.
Adjust knee pad to desired height and replace locking pin to secure it in place.
How to Adjust the Handlebar Height:
Loosen adjustment screw on the handle by turning it counterclockwise until it can be removed.
Adjust the handlebar grip to the desired height.
Tighten the adjustment screw.
How to Fold:
Pull up on the twist lock lever to unsecure the folding joint.
Twist the level counter-clockwise a couple of times to loosen the locking mechanism.
Fold down the twist lock lever and slide it to the left to disengage the lock holding the steering column upright.
Push the steering column back into the folded position.
Remove the knee platform if necessary for more compact storage and portability.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.