The B P Monitor works perfectly, I have had no problems. I am impressed by all the data it saves after each reading.. My one suggestion would have the setup directions in a readable size font. The currect directions would cause most anyone stress unless they have superman eyes.
Thanks for taking the time to leave us a raging 5-star rating. We are glad to know that you appreciate the reliability and functionality of our Blood Pressure Monitor. We always aim to innovate our products so your suggestion is highly valued. If you happen to have any questions or concerns in the long run, please message us directly at firstname.lastname@example.org. We are always available to help. Have a great day!
The directions are not really clear as to where you should place it on your arm. I try two different places an get two different readings which one is right?
We really appreciate you taking time in leaving us a positive ratings. And thank you for the honest feedback as well. Should you have any further questions or concerns, please let us know and we are here to help. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Easy to use
This product is rasy to use and read. I am glad I finally bought one as my pressure was dangerously high and it has afforded me time to reduce it with supplements. Thank you.
Hi Candy! Thank you for giving us five star rating! Should you have any concern about the Blood Pressure Monitor or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Quality monitor, better than others at a great price.
My old wrist monitor was no longer giving accurate results. I was apprehensive about buying a blood pressure monitor for my arm because I thought it would be difficult to use by myself. The D ring makes it easy to use and the memory function for 2 people is a plus. Great price and quickly shipped. I highly recommend buying this monitor.
Blood Pressure Monitor
Hi Socalgal, Thank you for taking the time to leave us a positive review. I'm thrilled to know that the Blood Pressure Monitor worked well for you. We really have stringent quality standards - making sure that our monitor delivers precise and accurate results. Thank you for being a Vive Health customer! Looking forward to doing business with you again soon. -Warm regards, Gre_Vive Health
Can I use a power adapter with the blood pressure monitor?
Yes, Vive Precision offers a power adapter that is compatible with this blood pressure monitor.
Does the blood pressure monitor allow you to print out your readings?
No, the readings cannot be printed out from the device, however, it does store up to 250 readings per user for easy tracking.
Will the blood pressure cuff fit a person with very large arms?
The adult-sized cuff can accommodate arm sizes between 8.75” to 16.5”.
Can I use the blood pressure monitor alone or will I need help?
The blood pressure cuff can be easily secured on the arm, allowing for accurate self measurements.
Is the arm cuff automatic or will I have to pump it?
Blood pressure cuff automatically inflates, no manual pumping necessary.
Are there an indicators to tell me whether my blood pressure is normal or high?
Yes. Along the left hand side of the screen, there are four color-coded areas indicating normal and prehypertension, high blood pressure or hypertension stage 1, hypertension stage 2 and hypertensive crisis blood pressure levels.
Is this a Bluetooth blood pressure monitor?
No, it’s not Bluetooth-compatible, but it is a portable blood pressure monitor, making it perfect for travel or storage.
Does this blood pressure monitor measure from the wrist or from the bicep?
This is an upper arm blood pressure monitor and will measure from your bicep. Wrist monitors are known to be less accurate.
How do I switch between users?
How do I retrieve averages of readings taken?
The blood pressure monitor has the ability to show the average value of the latest three records for the selected user. To retrieve the average first, make sure the device is powered off, then press the MEM (“M”) button and the average will display. Remember to have desired user selected.
Does this monitor for an irregular heartbeat?
Yes. If the device measures your heartbeat as irregular, it will alert you on screen with the reading
Is this blood pressure monitor rechargeable?
No, it uses 4 AAA batteries (included) and can be connected to a 6V 1A AC adapter (sold separately).
Can this blood pressure monitor be used on children?
Our cuff size ranges from 22 – 32cm. This standard cuff size can accommodate a small to large sized adult. The recommended cuff size for a child ranges from 12 – 18cm. A cuff size too large can underestimate a blood pressure reading.
What does Systolic and Diastolic mean?
Systolic is the top number in your blood pressure reading, and is the larger number. This number indicates the measure of pressure in the arteries when the heart beats, or contracts. Diastolic is the bottom and smaller number in your blood pressure reading. This number indicates the pressure in the arteries between heartbeats, or when the heart muscle is resting between beats and refilling with blood. Read more about understanding blood pressure here
What do Prehypertension, Hypertension Stage 1, Hypertension Stage 2, and Hypertensive Crisis mean?
Prehypertension is a warning that you may develop high blood pressure in the future. Hypertension Stage 1 is high blood pressure, and typically diuretic medication is recommended. Hypertension Stage 2 is high blood pressure that requires change in lifestyle habits along with prescribed medications. Hypertensive Crisis is a very high and severe increase in blood pressure that may lead to a stroke. This is usually broken down between Urgent and Emergency. Urgent means no damage has been done to your organs. Emergency means damage has been done to organs, and risk for life-threatening complications is high. Hypertensive crisis requires immediate medical attention.
How do I fit the cuff on my blood pressure monitor?
How do I switch from kPa to mmHg on my blood pressure monitor?
How do I set the date & time on my blood pressure monitor?
How do I clear the data on my blood pressure monitor?
For accurately obtaining and tracking blood pressure readings for up to two individuals.
Battery powered mode: requires four AAA batteries (included)
AC adaptor powered mode: 6V 1A AC adaptor (not included)
Arm cuff fit most arms ranging from 8.75” to 16.5” in circumference
Systolic blood pressure
Diastolic blood pressure
Pulse rate (in beats per minute)
Blue backlit, digital LCD display
Large 2.4" x 1.6"
Low battery indicator
Unit records up to 250 measurements per user for a total memory of 500 measurements
To access previous measurements, press the "MEM" button when the monitor is off to show the average of the last three records for the selected user
To view individual measurements from recent to oldest, press the "MEM" button again; to view individual measurements from oldest to most recent, press the "SET" button
Choice of black or silver
Vive Precision blood pressure monitor
Wide range arm cuff (Fits arms 8.75”-16.5” or 22-42cm)
Standard shipping is 3-5 day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery is available for an additional charge
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Orders placed before 6 pm EST will typically ship out the same business day
Shipping for 3rd Party Items
Standard ground shipping is Free for all orders over $50 in the continental United States. Orders shipped to Hawaii or Alaska will require additional shipping fees.
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Depending on the model and custom options, delivery times will vary from 5 days to 4 weeks. The freight carrier will call to initiate and arrange a specific delivery time and date.
Specialty Shipping Options for 3rd Party Items
Second Day/Overnight Shipping
Available for some standard items. Price will vary based on the product and your zip code. The cost will be provided to you during checkout.
White Glove Delivery
This option provides additional assistance for customers. This is a fantastic option for the elderly or people with limited mobility. Here is a list of the added benefits you receive with white glove delivery.
The item will be shipped to a local agent in your area.
The agent will inspect the product to make sure it is in proper working condition.
The agent will then contact you to schedule a delivery time.
Upon Delivery the agent will assemble the device and answer any questions you might have about proper use, care and storage.
Before leaving the agent will clean up the packaging and remove it from your home.
The cost of white glove delivery will vary based on the specific product being ordered. It will be listed on the product page when you check out.
This option allows you the opportunity to have the item carried inside your home. Items will be carried inside and placed on the first floor only. Price varies based on the specific product.
*Some items will require freight delivery. An estimated shipping date will be included on your order confirmation email. If you require further shipping information give us a call at1-800-487-3808.
Return/Exchange Policy for Vive Health Products
All Vive Brand products are guaranteed FREE returns or exchanges, we pay the shipping!
Items are available for return or exchange for a minimum of 60 days after purchase (frequently longer depending on the item's guarantee)
Pleasecontact us to process your return or exchange
Return/Exchange Policy for 3rd Party Items
The majority of items can be returned within 30 days of the purchase for a full refund. Unlike Vive Health products, 3rd party items must be returned at the customer's expense. If an item is returned to the wrong address, Vive Health reserves the right to charge for any additional shipping fees incurred. If a scheduled pickup with a delivery carrier is missed, Vive Health may charge a $10 fee per missed scheduled pickup.
Items eligible for return:
Must be in new condition free of scratches, cracks, dirty or marked tires, or any indication of usage.
Must be returned in original packaging (new packaging can be purchased by calling customer service)
NOTE: All returns MUST have Return Authorization to be credited. Please call 1-800-487-3808 or email us at email@example.com to request your Return Authorization.
Return Shipping on 3rd Party Items
Return freight for shipping is the customer's responsibility unless Vive Health has made a mistake. Once you have requested a Return Authorization, we can help determine the best shipping method for you.
Please follow all return-shipping instructions that are provided with your Return Authorization number. If an item is returned to the wrong address, Vive Health reserves the right to charge any additional shipping fees required for shipping the item to the correct location. Missed scheduled pick-ups with the delivery carrier may result in $10 fee per incident.
Cancellations for Vive Health Products
We try to ship orders as fast as possible. We are happy to cancel your order if your shipment has not already been processed. To cancel, pleasecontact our customer support ASAP.
If an order has been processed, you will have to proceed with the return as outlined above.
Cancellations for 3rd Party Items
Canceled orders- If the order has been shipped, it is subject to standard return policies. You must receive the item, then ship it back unused and undamaged.
Once your return is verified, Vive Health will issue a credit to the card used for the purchase. It can take up to 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.
NOTE: If your item was defective or damaged during shipping, please call us immediately at1-800-487-3808 & we will arrange for the item to be replaced or repaired.
100% Risk Free Purchase
Every product sold on ViveHealth.com is backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.