Best sling I have ever used. After 3 shoulder surgeries I can verify thatt this is is the most comfortable sling I have ever used. It stays in place.
Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer. -Melisa- Vive Health
Patricia Dermody (Monee, US)
Pros and Cons
Pros: I like the fact that the sling has 2 inside compartments for phone, etc. Cons: I am a petite person and I find the sling way to big for me and it will not stay in place. I made a suggestion to their team so hopefully they will consider. I don't know if it can be returned or not due to the virus conditions.
Anita White (Alden, US)
While the sling didn't work for, I found it to be constructed extremely well. The price was great for the quality. I am short and I could not adjust the sling for the strap to be on my shoulder. I cannot have anything pulling on my neck.
I contacted Customer Service to return the sling. I spoke with Gre. She was very polite & professional. She handled the issue promptly and without hesitation. Wonderful customer service. I will be using them as other medical needs arise. Kudos!
Hi Anita, Thank you for sharing with us your wonderful experience with the customer service. It make us very happy and I really appreciate it! Should you have any concern about any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Gillian Nielsen (Albuquerque, US)
I ordered this item so I could practice being immobilized prior to my rotator cuff surgery. Quality was good for the kind of brace that it is -- I was not expecting the best or fanciest brace - just something functional - which it is. The free shipping was very slow however. If I had really needed this, I would have been very unhappy.
Hi Gillian, Thank you for giving us feedback! Should you have any concern about the Arm Sling or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer!
Donna Milanowycz (Howell Township, US)
bought it for my daughter's BF he broke his arm and he loves it very comfortable !
Glad to hear that you and your family loves our Arm Sling product. And we really appreciate the positive review as well. Any further questions, please let us know. Thanks again for being a Vive Health customer. Best Regards, Aileen-Vive Health.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.