my 2nd one, only had to pay shipping** first one was free. I love the support for my back from an injury Thanks
Hi Skyla, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer. Alexis from Vive Health - CS.
Carolyn Moore (Coos Bay, US)
Stays firm, good support.
Hello Carolyn, Thank you very much for taking the time to share your experience! We are so happy to hear the Lumbar Roll is working out so good for you! Thank you for being a Vive Health Customer! -Johnny Osorio - Vive Health Customer Service
Kenneth Mason (New York, US)
Nice support. What I was looking for.
Having been thrown out of my gym club (actually, balked at paying for membership when health insurance perk was dropped), I purchased a home recumbent bike. Very serviceable, but edges are a bit hard, if you know what I mean. The Vive pillow roll helps to fit body to bike to make exercising smoother and more comfortable.
Hi Kenneth, thank you for the feedback on our product. We are happy to hear that overall the product is working out well for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
What is the lumbar roll made of?
The lumbar roll is constructed with a high-density, polyurethane foam, a mesh fabric blend and elastic.
Does the roll contain latex?
Yes, the elastic strap does contain latex.
Is the lumbar support firm?
Yes! The resilient foam is firm to provide support for the natural curvature of the spine.
Is the strap long enough to go around a car seat?
Yes! The adjustable strap is elastic to stretch beyond its 32” length to easily secure the lumbar roll to most car seats.
Can I use it on a long flight?
Yes, the lumbar roll is suitable for air travel.
Is the cover removable?
Yes, the cover is removable for convenient cleaning.
How long is the adjustable strap?
The strap is 32” long and is made with elastic for added length if necessary.
Where should the lumbar roll be positioned on my back for better sitting posture?
The lumbar roll should sit just above the beltline, in the small of the back for maximum effectiveness.
Can I use it on a couch?
Yes, the lumbar roll can be used on any seat with a stable backrest.
What are the dimensions?
The lumbar roll is 12” in length and 4” in diameter.
Is it washable?
Yes! The removable cover is machine washable. The foam cushion itself should only be spot cleaned with a damp cloth and mild detergent.
For supporting the lower back
Elastic strap: 32”
How To Use:
Loosen the adjustable strap
Place the lumbar roll on the chair with the adjustable strap positioned behind the back of the chair
Tighten the adjustable strap to secure the lumbar roll in place
To remove: unbuckle the quick release buckle and remove the lumbar roll from the chair
Removable mesh cover is machine washable in cold water with a mild detergent
Tumble dry on low heat setting
Spot clean foam cushion with a damp cloth and mild detergent as needed. Do not machine wash
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.