great product, now I don't need my wife's help to get off the John.
Hello William! We're thrilled to hear that our product has improved your daily life and brought you greater independence. Thank you for sharing your positive experience with us! If you ever have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our priority, and we're here to help in any way we can. -Angie- Vive Health.
Kenneth Thompson (Milroy, US)
Vive compact toilet rail
Assembled and installed easily! Works very nicely.
Hello Kenneth, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
Paula Endress (Stuart, US)
Why Did I Wait So Long
I love my new Toilet Rail! I should have done this sooner. My husband installed the rail in no time and it works beautifully. It is very stable and a breeze to get up and down. I am having my hip replaced in December so this will really help.
Hello Paula!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Jim (Springfield, US)
Outstanding support from the company. Thank for your help Caroline
Hello Jim, thanks a lot for sharing your feedback with us. We are so happy to hear that Carolina was able to resolve your concerns and resolved all your questions in a timely manner. Thanks a lot for choosing Vive! -Alice- Vive Health.
Jillian (Portland, US)
Worth every penny
I bought the compact toilet rail to assist my hubby following his ankle fusion surgery; he will have to be non-weight bearing for the next four months. This item has made daily life SO much easier for us during a very stressful and exhausting time. Truly, a livesaver. It was also super easy to install, it is sturdy enough to support his 220lb frame 6'2" frame, and it doesn't take up too much space in our tiny bathroom. Thank you!
Hello Jillian!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
What are the dimensions of the compact toilet safety rail?
The compact safety rail is 18.5" to 21”W x16”D x 10”H.
How much weight will the compact toilet safety rail hold?
The safety rail will support up to 300 pounds.
How much does the compact toilet safety rail weigh?
The shipping weight is 5.3 pounds.
Is there latex in the padding on the handrails?
No, there is no latex in the foam padding.
Will the compact toilet safety rail fit on an elongated toilet?
Yes, the safety rail will fit on any toilet, including an elongated toilet.
How do I install the compact toilet safety rail?
The compact safety rail is installed by utilizing the existing seat bolts. Assemble the handrails using the included bracket, resters, and locking pins. Remove the seat and lid, center the safety rail on the toilet, put seat and lid back in place. Replace the seat bolts.Watch the short assembly video below:
How to Attach the Locking Screw to the Compact Toilet Rail?
How much space is between the handrails?
The handrails can be adjusted between 18.5 and 21 inches wide for a customized fit.
Can the handrails be lowered?
No, the handrails cannot be lowered.
Is the compact toilet safety rail transportable?
While the safety rail is lightweight, it is not suitable for travel.
Can the toilet seat be lifted for cleaning when the compact safety toilet frame is installed?
Yes, the frame does not interfere with properly cleaning the toilet rim or bowl. Simply shift the rails to clean under the Vive safety rails.
How do I clean the compact toilet safety rail?
The rail is easily cleaned with a wet cloth and any bathroom cleaner.
Is the compact toilet safety rail suitable for long term use?
Yes, the safety rail is made with corrosion-resistant aluminum so it will withstand daily use.
Provides safety and security when sitting down or standing up from the toilet
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.