Have ALS and my hand has lost a great deal of strength. The green easy one is too difficult for my left hand. An easier softer one for older, injured or people struggling with trenth diseases would be awesome. Maybe more than one. My right does great with the blue, not capable of the purple, I probable will never get to use it.
Thank you for your review and letting us know it performance. Thank you for being a Vive Health Customer - Daniel, Vive Health Customer Service
Kai (Monterey, US)
Good quality product but too tough
Shipping was fast and it's easy and intuitive to use, but I really wish there were a lower tension version that I could use for longer. The green is too firm for those of us with grip/hand strength issues that affect ADLs.
Hi Kai Thank you for your 5 star rating! I'm glad that you are happy with the product. Thank you so much for your feedback. We will share it with our team for products improvement. Thanks for being a Vive Health customer! -Warm regards, Alice R-Vive Health
Cherry Bull (Morrison, US)
I wish I could only purchase the softer two--no need for the other one because it is too hard with my arthritis. I donated that one to the blood bank to help people donate blood faster by squeezing. It makes a comfortable to grip.
We really appreciate you taking time in leaving us a positive ratings. Should you have any further questions on our products, please let us know and we are to help. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Cindy Hession (Griffin, US)
Hand Extension Exercisers
Hi Cindy! Thank you for giving us five star rating! Should you have any concern about the Hand Extension Exercisers or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Beverly Stover (Carmichael, US)
I had great customer service on the product I ordered through Amazon. You sent me the missing part, I did not have to go through amazon again and no extra cost to me. Very kind rep....couldn't be happier!! Thank you! also, LOVE the product!
Beverly, thank you for the great review! We are so happy to hear that our Customer Service Team was able to help you out. We appreciate having you as a Vive Health Customer! -Rebecca, Vive Health CS-
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.