This machine is remarkable. It's so portable all I do is take off the seat and fold the trolley down and put it in the trunk. My wife has a recurring setback every year with her foot. The problem normally would only last 2 weeks at most. As of now it's been 6 weeks but much better. Many people would not buy a machine like that for just a couple of weeks of service but we look at it as an investment into old age. When we need it, we'll already have it. So simple you don't need directions. Thank you for such an awesome and enjoyable experience.
Hi Edgar, Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer.
Sheldon Schwartz(Avon, US)
A Life Saver!
I would highly recommend this VIVE 3-wheel scooter. I bought it for my “very young” 96-year old mother who was having difficulty walking from a variety of medical issues. She adapted very quickly to operating the scooter and is absolutely thrilled with it. She’s only had the scooter for 3 days and it's already making a big difference on her quality of life at her senior community. One of the reasons I bought a 3-wheeler was for its maneuverability, and this one doesn’t disappoint. The turning radius is amazing, allowing her to get into tight spaces with ease.
My only criticism of the design is the location of the receptable on the battery for plugging in the charging cable. The receptable is on the front of the battery, very low below the seat, and not well delineated. It is thus extremely difficult for an elderly person to bend down and find the hole to plug in the cable. A flashlight could help but isn’t very practical. I solved the problem for my mother by cutting a square of WHITE duck tape, cutting a hole in the center to accommodate the round plug, and placing the tape over the receptable. This made the hole more visible and my mother was much better able to plug in the cable. It’s too bad that the designers couldn’t have placed the charging hole on the side of the battery or some other place where it would be more accessible.
Other than that, this scooter is a winner!
Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer. -Melisa- Vive Health
Judith Miller(Milwaukee, US)
Very good scooter
I enjoy my new scooter. The basket is bigger than my previous one. The armrests are too low. There is no way to make them higher so I took them off and do not use them Your picture makes the armrests look higher. It works good going to the store which is a little more than 1/2 mile away. I do not have a car anymore so I use it on the handicap van easily. I m hoping the scooter batteries last longer than my previous ones did.
Thanks a lot for your feedback! We will definitely share your feedback with our development team for improvement. We are glad to hear that you are enjoying our products. If you happen to need anything, please do not hesitate to contact us and we will be happy to assit. Thank you!
-Alice- Vive Health
Perfect for broken foot
I developed stress fractures in both feet and needed to be entirely non weight bearing. This scooter is a life saver. Extremely nimble in my carpeted, small apartment that has tight turns. Great battery life. I live in a city and have taken it outside to run errands easily. I have my independence back while I recuperate.
Hello Amy, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for choosing Vive Health! Alice- Vive Health - CS.
Helene Higgins(Tampa, US)
I have had my 3 wheel scooter for close to 2 years now and it is FREEDOM for me. I live in a high rise and It was getting so hard for me to even walk around my building, go to the laundry room, pool, mailbox. Just walking in general. I have two bone on bone knee caps and needless to say, hard to walk. I take knee injections every 3 months and having my scooter helps them last longer. I just love the freedom ot gives me to now do everything and go places outside. I even put my little dog in the basket and go to the parks, restaurants, you name it. Easy to take apart and put in the trunk. I never have to worry now about going shopping only where I knew they had scooters or waiting for one to become available. It has added quality to my life for sure. I did have a problem with my seat cover coming off in the back. It was stapled too tight and came apart. I called customer service and they sent me a new one within a few days. No problem and the guy on the phone followed up with me to assure me everything was good. Who does that? Great customer service. Now that I have my Carona vaccine, I'm busting out and going places. FREEDOM AT LAST!!! I definitely would recommend a VIVE scooter. The price was great and I just hope they stay affordable. I got the silver one. It looks so COOL! Thank you !!!
Hi Helene, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer. Alexis from Vive Health - CS.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.