the replacement works great except horn does not work and it doesn't beep when turning it on. That is minor and doesn't affect the scooter driving at all, so I will not complain about it. It is a nice scooter and easy to drive Helene
Hi Helene, Thank you so much for your great review! We are so happy to hear that the product is working out so good! Try giving us a call, we´ll get that horn fixed for you.Thank you for being a Vive Health Customer -Veronica S. - Vive Health CS
Still in box, but Shipping was amazing
5 stars on customer service with the entire ordering, shipping, and delivery process. I imagine they will be just as eager to assist me with any question or issue I might have as well.
Thank you very much for this glowing feedback, we try our best! If there's anything else we can do for you please don't hesitate to reach out. Have a wonderful day!! -Carolina- Vive Health CS
Vive 3 wheel scooter
Looks well made , next day delivery, customer service seems very helpful if needed. Nothing missing have not really used yet so can't review in depth.
Hello John, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer! -Alice.- Vive Health CS
just got mine love it work wonderful
Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
Love Love Love it!!!! I have no problem taking it apart or putting it together or lifting it up I have a hatchback and it fits in there perfectly I'm 5'2 an I'm 59 and I can lift it out and put it together by myself and pick it up and put it back in the vehicle.the scooter itself is amazing and awesome,it takes about 5 minutes to put it together,it rides very smooth and has quite a bit of power goes up hills with ease.i have poor circulation in my legs so I can't walk for long periods of time or up hills this little scooter is so freeing I can take it anywheres to the water park to the grandkids ball games and on vacation.the shipping was fast and free. If you're thinking of getting this you won't regret it it's an awesome little scooter!
Thank you for the 5 star review. We are happy to hear that the product is working out so well for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.