Great scooter and great experience with Carolina ordering the scooter.
Happy to hear you enjoyed your shopping experience. Have a great day!- Vive Health CS
Robert Pemberton(Jacksonville, US)
It has given me legs!
I suffer from deteriorated spine with pain in the lower body if I walk too much. I purchased the three wheel mobile scooter June 1, 2020 and have never regretted it. I live in a four story senior facility and the scooter saves me 70 percent of my steps. The "turn on a dime" feature allows turn-around in the elevators. I get 4-6 days before re-charging the battery and do so over night. With three wheels, one in the front, one must be careful not to hit a bump as it will turn over, however I have never had that problem, as I am careful to avoid them. The breakdown for taking it with you to travel can be done, however I have never needed it. If you have mobility to get on and off and good vision, I highly recommend one. The Vive product is a very good one
Thank you so much for taking the time of sharing your feedback and how well your experience is going! We are glad that our products are helping you with your daily routine. Thanks a lot for choosing us and being a loyal customer to Vive! -Alice-Vive Health.
Steve noonan(Alexandria, US)
My wife's new life
Bought this for my wife. It helps her get around better. She is now able to join us when we go on adventures. She no lo ger has to stay back. It is good to see her smile.
Cathleen Dayton(Sicklerville, US)
I received my scooter a week ago. I wasn't sure what to expect when I ordered. All so can say is that the scooter is awesome and very comfy.
Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer. -Melisa- Vive Health
Boot Scoot and Boogie
This machine is remarkable. It's so portable all I do is take off the seat and fold the trolley down and put it in the trunk. My wife has a recurring setback every year with her foot. The problem normally would only last 2 weeks at most. As of now it's been 6 weeks but much better. Many people would not buy a machine like that for just a couple of weeks of service but we look at it as an investment into old age. When we need it, we'll already have it. So simple you don't need directions. Thank you for such an awesome and enjoyable experience.
Hi Edgar, Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.