4 Wheel Mobility Scooter - Electric Long Range Powered Wheelchair Vive

Initially worked with Daniella who was fantastic in helping us set up a return and order an appropriate replacement for my dad. When UPS did not pick up the return she emailed me at 10 pm and told me Friday was her day off but to contact Carolina! Carolina was equally fabulous and rescheduled the pick up. Thank you both!!

I got a chance to try out my Vive 4 wheel mobility scooter, yesterday. I have COPD and have been on O² for 3 years. I can get around pretty good, but walking more than 50 yds. drives my blood O² down, which causes my heart rate to go way up. I went to a minor league baseball game and had a great time. I'm amazed at how far the battery goes. Parked across the street, went for a cup of coffee, got in the stadium and made several trips, up and down the area past the food vendors, couple hundred yards per lap. Back too my Jeep, after the game. I only used one of the eight lights, on the battery indicator.
The only changes I would like to see, more ground clearance and the armrests. I'm pretty short and my short arms don't reach the rests. It would help if they were height adjustable and the plastic piece that the arms set in, is uncomfortable.
The house I live in has a wheelchair ramp, that I worried might be a little to much of an angle. I went down it, in low speed and we I got home, I cranked up the speed and shot to the top of the ramp, without a problem. Keep improving them, your almost perfect.

Carolina helped me a second time and was very prompt. She's a very efficient customer service agent.

I am currently 100% dependent on my new 3-wheel scooter due to surgery on both feet at once. I needed a replacement part to keep me going and Carolina provided excellent customer service by expediting a part to me immediately to ensure I don't end up stranded. She restored my faith that customer service is not a thing of the past! Thank you Carolina.

I just received my Vive 4-wheel scooter and it’s a beauty. It was easy to put together- most of it was already assembled. I took it out for a drive and it moves out - never knew 3.7 mph could feel so fast! I haven’t tried to Load it into my small SUV but I am pretty sure I will be able to do so very easily. I purchase the 4-wheel design for more stability and I do feel very comfortable using it (I just need to watch the speed!). I was even able to take my dog for a quick walk yesterday and he loved running along with it - just have to keep an eye on him and where I’m going.

Just one note - I wish you carried a way to store my cane while using the Vive - otherwise it’s great! Thank you.