The brace is far better than many of those I have worn in the past - offers much more support - aids posture very much
Hi David, Thank you for the five star review! I'm happy that the Back Brace exceeded your expectations. For any questions about the product, please feel free to contact us anytime :) -Warm regards, Gre_Vive Health
Helps with posture. I am taller...
Hi Williams, Thank you for the positive review! I'm happy that the Back Brace helps your posture. For any questions about the product, please feel free to contact us anytime :) -Warm regards, Gre_Vive Health
Had back surgery back in 2015. I'm glad that I order this bel. I tried alot of other belts but this vive back support belt is my # 1. I used it everyday for work. Love it and will oder more......
Hi Kimberly, thank you for the 5 star review. We are happy to hear that the product is working out so great for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Item never delivered
Even though VIVE said they shipped the item, the USPS says it was never received. When I inquired of VIVE, I was told to take it up with USPS. The tracking number still says they never got the item for delivery. What do I do now?
Hi Edward, we are sorry to hear about this happening. One of our Customer Service Reps should be contacting you soon to get this fixed. Thank you for being a Vive Health Customer!
Product was as advertised. Fantastic customer customer support. Simply the best. .
Hi Alan, thank you for the 5 star review. We are happy to hear that the product is working out so great for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.