I bought this chair when it was on a discount +10% off. Now the price skyrocket. That’s not the point, the chair is the best thing I bought. It takes me to A, B & C. I love my chair I just had to problem with it and company was right there to help me out with no question ask. I went to Vegas with my chair and had a great time out there in Vegas. I was not stuck anywhere. The battery last a long time. They said it last 14 miles. I charge it once a week, that’s all I need. You have to maintain the wheelchair it won’t not meant maintain by itself. Your two front wheels get a lot of hair around the rim. In five months I had a lot of hair in my front wheel I screw them off and took the hair out. We have to do it every five months that’s what I think. But the wheelchair is the best thing I bought I love it. I’m just waiting for a new rim. I caught a flat on i’m down for a couple of days hopefully I’ll get the ramp this week. Remember people maintain your wheelchair it’s not going to maintain itself if your wheels have hair get it out you don’t want the hair going into the bearings and Your wheels will Lock. From one to 10 I kept the wheelchair a nine.
Hello Nelson, Thank you so much for taking the time of sharing your glowing feedback. We are so glad to hear that you are so happy with our products and our wheelchair is helping you to live better. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Alice- Vive Health
Doug Jauch (Cincinnati, US)
We bought this chair on a Tuesday. It was delivered on Thursday. We left Friday morning for Niagara Falls. The chair took us everywhere we wanted to go!
What a lifesaver. Our daughter cannot use the chair herself we walk alongside of it and work the controls. Otherwise we would be pushing her in a manual wheelchair.
Hello Doug!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you guys so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Customer (Tulsa, US)
Kim answered all my questions rapidly & knowledgeably.
Hello! , thanks a lot for sharing your feedback with us. We are so happy to hear that Kim was able to resolve your concerns and resolved all your questions in a timely manner. Thanks a lot for choosing Vive! -Angie- Vive Health.
Raymond Dutta (New York, US)
Everything was great came on time and everything was ok
Hi there, We're so happy to know that the product works great for you. Thank you for taking the time to write your review and being a Vive Health Customer. ~Laura, Vive Health CS~
Meriel Cline (Long Beach, US)
very good excellent for small area rooms
We're happy to know you are enjoying your product. Thank you for being a Vive Health Customer - Daniel, Vive Health Customer Service
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.