We are very happy you rated us 5 stars on how our Forehead Thermometer works. Should you have any further questions, please let us know. Thanks for being a Vive Health customer. Regards, Aileen of Vive Health CS.
Easy to use good product
Hi Sandra, Thank you for the positive review! I'm happy that the Forehead Thermometer exceeded your expectations. For any questions about the product, please feel free to contact us anytime :) -Warm regards, Gre_Vive Health
Unfortunately I was in the hospital from July 12 til August1 and was not here to receive the delivery. Could items order be reshiped.
Thanks for the 5 star ratings, despite the fact that you haven't received the product. Should you have any concerns, please call our customer service for better assistance. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Product arrived on time and just as advertised.
Hi C Luke, Thank you for taking the time to give us a positive feedback. We are happy to know that you are pleased with the Forehead Thermometer as well as with the delivery service. Looking forward to doing business with you again soon. Thank you for being a Vive Health customer! Regards, Gre_Vive Health
Easy to use and read.
Thank you for contacting us!
And we are happy that you are enjoying the use of our Forehead Thermometer.
Thank you for being a Vive Health Customer
Can this thermometer switch between Fahrenheit and Celsius?
Yes, the temperature readings can be displayed in either scale by pressing the C/F button on the lower left side of the display screen.
How do I replace the battery?
When the low battery indicator is displayed, slide the battery cover off in the marked direction. Remove and properly dispose of the old batteries according to local law. Place two new AAA batteries in the compartment, ensuring that all symbols are matched up. Replace battery cover.
What size battery does this thermometer take?
It requires two AAA batteries.
Are there batteries included?
Yes, the thermometer arrives out of the box ready with two AAA batteries and a protective storage pouch.
Will it beep when the max temperature is reached?
Yes, the thermometer will sound a steady pattern of audible beeps when a temperature in the normal range is detected. It will sound a rapid pattern of beeps when a fever is detected.
Can I mute the beeping sound at night?
Yes! The audible alert can be muted by pressing the volume button on the lower right. The current setting is also displayed on screen for convenience.
Does this thermometer measure to one-hundredth of a degree?
No, the Vive thermometer only displays accurate temperature readings to the tenth of a degree.
How long does take before it gives an actual result?
The infrared thermometer takes one second to display an accurate temperature reading.
Is the Vive oral thermometer mercury free?
Yes, it is mercury free.
Is this thermometer FDA approved?
Yes, it is FDA approved for use.
Does the display screen light up?
Yes! The large display screen is backlit for easier reading day or night.
Do you hold this thermometer on your forehead?
The infrared technology allows for non-contact temperature reading. Simply hold the thermometer 0.5” to 2” away from your forehead and touch the scan button on the underside of the device.
How do I turn it off?
The thermometer automatically shuts down after 30 seconds of inactivity.
Can it be used on adults?
Yes! The no-contact forehead thermometer is suitable for all ages, infants to the elderly.
Achieves infrared temperature measurement from forehead
Provides temperature measurement from objects around the household
Safe and suitable for all ages
With the infrared tip 2 inches or less from the forehead, press the measure button trigger for approximately one to two seconds
A beep will signal that the measurement is complete
Please fill out required fields below and click send.
You will receive customized quote to your inbox within 24hrs.
For questions or concerns, call 1-800-487-3808. We're available daily from 8:30am to 9pm EST.
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Standard shipping is 3-5 day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery is available for an additional charge
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Orders placed before 6 pm EST will typically ship out the same business day
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Pride Mobility Products
Lifetime Limited Warranty:
For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Structural Frame Components which includes:
Two-Year Limited Warranty:
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Motor Brake (electronic function ONLY)
Also, electronic assemblies including:
Any Other Electrical Subassembly
Six-Month Limited Warranty:
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
Reconditioned Units Warranty:
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
This warranty does not extend to those items which may require replacement due to normal wear and tear.
ABS Plastic Shrouds
Upholstery and Seating
Tires and Tubes
Circumstances beyond the control of Pride
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage or failure caused by:
Abuse, misuse, accident, or negligence
Battery fluid spillage or leakage
Use other than normal design specifications
Improper operation, maintenance, or storage
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.