The thermometer is off, slightly, when used on the forehead.
We appreciate the five star reviews. Should you have any further questions about the product, please do not hesitate to let us know. Thank you for being a Vive Health customer. Best Regards, Aileen of Vive Health
It works fine . Just as it is supposed too.
We are happy that it works for you and thank you for the five star review. Should you have any further questions, please let us know. Thank you for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Looks well-constructed and it's easy to use
We are very happy you rated us 5 stars on how our Forehead Thermometer works. Should you have any further questions, please let us know. Thanks for being a Vive Health customer. Regards, Aileen of Vive Health CS.
Easy to use good product
Hi Sandra, Thank you for the positive review! I'm happy that the Forehead Thermometer exceeded your expectations. For any questions about the product, please feel free to contact us anytime :) -Warm regards, Gre_Vive Health
Unfortunately I was in the hospital from July 12 til August1 and was not here to receive the delivery. Could items order be reshiped.
Thanks for the 5 star ratings, despite the fact that you haven't received the product. Should you have any concerns, please call our customer service for better assistance. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Can this thermometer switch between Fahrenheit and Celsius?
Yes, the temperature readings can be displayed in either scale by pressing the C/F button on the lower left side of the display screen.
How do I replace the battery?
When the low battery indicator is displayed, slide the battery cover off in the marked direction. Remove and properly dispose of the old batteries according to local law. Place two new AAA batteries in the compartment, ensuring that all symbols are matched up. Replace battery cover.
What size battery does this thermometer take?
It requires two AAA batteries.
Are there batteries included?
Yes, the thermometer arrives out of the box ready with two AAA batteries and a protective storage pouch.
Will it beep when the max temperature is reached?
Yes, the thermometer will sound a steady pattern of audible beeps when a temperature in the normal range is detected. It will sound a rapid pattern of beeps when a fever is detected.
Can I mute the beeping sound at night?
Yes! The audible alert can be muted by pressing the volume button on the lower right. The current setting is also displayed on screen for convenience.
Does this thermometer measure to one-hundredth of a degree?
No, the Vive thermometer only displays accurate temperature readings to the tenth of a degree.
How long does take before it gives an actual result?
The infrared thermometer takes one second to display an accurate temperature reading.
Is the Vive oral thermometer mercury free?
Yes, it is mercury free.
Is this thermometer FDA approved?
Yes, it is FDA approved for use.
Does the display screen light up?
Yes! The large display screen is backlit for easier reading day or night.
Do you hold this thermometer on your forehead?
The infrared technology allows for non-contact temperature reading. Simply hold the thermometer 0.5” to 2” away from your forehead and touch the scan button on the underside of the device.
How do I turn it off?
The thermometer automatically shuts down after 30 seconds of inactivity.
Can it be used on adults?
Yes! The no-contact forehead thermometer is suitable for all ages, infants to the elderly.
Achieves infrared temperature measurement from forehead
Provides temperature measurement from objects around the household
Safe and suitable for all ages
With the infrared tip 2 inches or less from the forehead, press the measure button trigger for approximately one to two seconds
A beep will signal that the measurement is complete
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.