The heel cups are made very well,but it did my heel no good.I was hoping so bad this would help with the heel pain,but for me it did not work.I will keep the item and maybe someone I know may be able to use them.High quality material.
Thank you for taking the time to share your feedback. We are sorry to hear that the product isn't working for your needs. Feel free to contact us for further assistance. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
Love these heel cups,especially when I change to another pair of shoes.Idon't have to figure out which heel cup is left or right.Feels great on and I have no more pain from heel spur.
Hi Susan, thank you for the great review. We are happy to hear that the Heel Cups are working out so well for your needs. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Heel cup review
Very comfortable...work great!
We are very happy that our Silicone Gel Heel Cups works perfectly for you. We appreciate the 5 star ratings as well. Should you have any further questions, please let us know. Thank you for being a Vive Health customer. Best Regards, Aileen of Vive Health CS
Very Comfy Gels
These gel soles are amazing! Very conforming!
Hi Steven! Thank you for giving us a positive rating! I'm glad that you're happy with the Silicone Gel Heel Cups. Should you have any questions about the Silicone Gel Heel Cups or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! - Warm regards, Gre_Vive Health
Can I use both of these for the same foot in different shoes?
Yes! The heel cup design is not left or right specific, so each heel cup can be placed in a left or right shoe.
Are they good for running shoes?
Yes, the heel cups are great for athletic shoes, providing additional cushioning while standing, walking or running.
Do they come as a pair?
Yes, the heel cups come as a pair.
Can I wear the heel cups with sandals?
The heel cups can be worn in any shoe style that has a closed heel. They are not suitable for open back shoes or sandals.
How often should I replace the heel cups?
Shoe insoles of any kind should be replaced every three to six months, depending on the frequency of use.
Are the heel cups latex-free?
Yes! The medical-grade silicone gel is latex-free.
How can I wash them?
The heel cups should be hand washed with cool water and a mild detergent. Air dry completely before use.
What are they made of?
The heel cups are made with a medical-grade silicone gel, featuring an inset with a higher density for additional cushioning.
How do they stick to my shoe?
The soft gel is naturally slip-resistant to creating a secure fit in any shoe with no slipping or sliding.
Provides cushioning and support to the heel and ankle
Reduces pain due to heel spurs, plantar fasciitis and foot tendonitis
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.