This is a high quality product that makes the toilet experience a luxury event. You will not be disappointed with this product or the service from Vive.
Will I need to turn the water off after each use?
Yes, it is recommended that the water be shut off by pushing the T-valve downward after each use. Failure to close the T-valve will allow pressure to build up and weaken internal components in the sprayer.
Can I hang the bidet sprayer higher on the wall so I can reach it more easily?
Yes! The handheld bidet holder can be mounted on the wall behind or beside the toilet for easier access.
Can I adjust the spray intensity?
Yes! The variable water pressure sprayer produces spray intensities ranging from a gentle flow to a powerful jet spray. The intensity is controlled by the thumb trigger.
Does the handheld bidet include the connectors I will need to install it myself?
Yes! The Vive handheld bidet includes a complete installation kit with the necessary valves, washers, screws and thread tape for easily installing on any toilet. You will need a phillips screwdriver and an adjustable wrench or adjustable pliers to install the bidet.
How long is the bidet sprayer hose?
The water supply hose is 48” long.
Can I hang the bidet sprayer on my toilet tank?
Yes! The Vive handheld bidet includes a holder that hangs on the toilet tank for easy access and installation.
What size is the shut off T valve?
The included valve measures 7/8", fitting most toilet tank fill valves.
The water line to the toilet is cold. Will it be too cold for a bidet?
While yes, the bidet connects to the cold water line of the toilet, for most individuals the water feels refreshingly cool, not ice cold.
Is the handheld bidet easy to install?
Yes! The handheld bidet is easy to install and includes both video instructions and an illustrated manual for easy to follow directions.
Does the water shut off as soon as you release the thumb trigger?
Yes, to stop the flow of water simply release the thumb trigger, then close the T-valve.
Is the thumb trigger easy to operate?
Yes! The thumb trigger is easy to depress, even for those with limited hand strength.
Is the bidet hose flexible?
Yes, the bidet water supply hose is flexible for easy use.
For easy, thorough personal cleansing
For cleaning cloth diapers, toddler toilet training chairs and the toilet
Handheld sprayer: 5” x 2.25” x .75”
Water supply hose: 48”
Water inlet valve: 7/8"
304 Stainless steel
201 Stainless steel
Wipe down the handheld sprayer with a standard household disinfectant
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.