Hi Cindy, Thank you so much for your great review! We are so happy to hear that the product is working out so great for you. Thank you for being a Vive Health Customer -Rebecca- Vive Health CS
product works as presented
This review made our day! We are thrilled to know the product is working out so great for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
I really don't have anything bad to say about the quality of these heel cups. They've been working great for me. I just don't like the name
A great product. Really provides that extra cushion my heels desperately needed. Also two pairs for this price, man I'm happy. Woulda paid this price for a single pair and still thought I was getting a good deal.
Feel the difference immediately
You read a lot about how insoles need some time to to adjust to your feet and everything but not these guys. I could immeditely feel the difference and the gel really helps.
How do I decide what size gel heel cup I need?
The men’s cup will fit men’s shoe sizes 8 to 13 and the women’s cup will fit women’s shoe sizes 6 to 10.
Can I trim the gel heel cups?
Yes, the heel cups are easily trimmed with any household scissors to customize your fit.
What materials are the gel heel cups made of?
The heel cups are constructed from medical grade silicone gel.
How thick are the gel heel cups?
The gel heel cups are 4 mm thick.
Can I wear the gel heel cups in dress shoes?
Yes, the gel heel cups are designed to be worn in most shoes and boots, including dress shoes.
Can I wear the gel heel cups in boots?
Yes, the gel heel cups are designed to be worn in most shoes and boots.
Can I wear the gel heel cups in socks?
Yes, you can pull your socks on over your gel heel cups for extra cushioning.
How do I put on the gel heel cups?
Place the gel heel cup in your desired shoe over the current insole. If you are going to wear socks, put sock on your foot halfway. Place the heel cup on your heel and pull the sock up over it. Adjust as necessary.
Can I wash the gel heel cups?
Yes, you may hand wash the gel heel cups in cold water with a mild soap. Pat dry with a lint-free cloth. Air dry completely before re-inserting in your shoes.
Will the gel heel cups absorb odors?
No, the gel heel cups are antimicrobial so they will repel bacteria and odors.
Will the gel heel cups help my plantar fasciitis pain?
Yes, the gel heel cups are designed to relieve heel and foot pain caused by heel spurs, bone spurs, and plantar fasciitis by absorbing shock and reducing stress on your foot.
Are the gel heel cups durable?
Yes, these gel heel cups are very heavy duty and will withstand extended wear.
I am on my feet all day at work. Will these gel heel cups help my feet feel better?
Yes, the gel heel cups are designed to relieve heel and foot pain and fatigue by absorbing shock and reducing stress on your feet.
Will my feet slip around in the gel heel cups?
No, the unique honeycomb design will ensure that your feet do not slip while wearing the heel cups.
Why is there a grid on the gel heel cups?
Acting like a spring, the unique honeycomb design on the base of the heel cup absorbs shocks, evenly distributing pressure to relieve pain and reduce fatigue. The design also reduces slippage for a more comfortable experience.
Are the gel heel cups lined?
The top of the heel cups are lined on one side by an antimicrobial fabric that helps keep your foot from slipping.
Will I receive one gel heel cup or a pair of them?
You will receive a pair (2) gel heel cups.
Is the middle of the gel heel cup removable?
No, the honeycomb support in the middle is not removable.
Will the gel heel cups move around in my shoes?
No, the heel cups will not move as you wear them.
Can I wear the gel heel cups while playing sports?
Yes, the heel cups are very comfortable and can be worn during most sporting activities.
Can I wear the gel heel cups for long periods of time?
Yes, the heel cups are very comfortable and can be worn all day even while active.
Will the gel heel cups help my posture?
Yes, the heel cups will lift your heel and improve your foot posture.
Cushions and supports the heel and ankle to reduce pain
Elevates the heel to improve foot posture
Absorbs shock and redistributes pressure to provide comfort from heel spurs, bone spurs, and plantar fasciitis
How to Apply:
Place heel cup in your desired shoe over the current insole
For socks, put sock on your foot halfway
Place the heel cup on your heel and pull the sock up over it
Adjust as necessary
Women (shoe sizes 6-10)
Men (shoe sizes 8-13)
Medical grade gel
Hand wash in cold water with mild soap
Pat dry with a lint-free cloth
Air dry completely
Pair (2) Gel Heel Cups
60 day guarantee
UPC: Mens -- 028841241147 Womens -- 028841241130
Product Number: Mens -- INS1010L Womens -- INS1010S
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.