Can I use a moisturizer or foot cream before putting the heel protectors on?
Yes! The heel protectors can be worn after applying medicated foot creams or moisturizers.
Will I be able to wear the heel protectors if my feet tend to swell?
Yes! The heel protectors are extremely flexible and will continue to stretch to accommodate slight swelling of the feet and ankle.
How do I clean my ViveSole heel protectors?
The gel heel protectors should be washed in warm water with a mild soap, taking care to turn them inside out for a thorough cleaning. Dry the gel heel protectors immediately with a soft, lint-free cloth. Dusting them with power, talc or starch will minimize self-sticking during storage.
How many gel heel protectors come in a set?
The Vivesole gel heel protectors include four heel protectors and one storage pouch.
Will these gel heel sleeves fit my wide feet?
Yes! The heel protectors are made with an extremely flexible silicone gel to comfortably fit most foot sizes, including wide feet.
Can I wear the heel protectors with socks and shoes?
Yes! The gel heel protectors are slim, designed to be worn under socks and hosiery. The slim protectors fit well in most shoe styles including athletic, dress and casual shoes.
Will the gel heel protectors relieve pain in my heel?
Yes, the gel heel protectors cushion and gently support the heel to relieve discomfort due to Achilles tendonitis, heel spurs and bruised heels.
Are the gel heel supports latex-free?
Yes, the flexible silicone gel is latex-free.
Are the heel protectors reusable?
Yes, the heel protectors are washable and reusable.
Can I wear these while running?
Yes! The gel heel sleeves are suitable for any activity to gently cushion the heel.
Cushions and gently supports the heel
Height of opening: 3.35”
Total height: 3.94”
Flexible silicone gel
Wash heel protectors with warm water and a mild soap
Dry immediately with a lint-free cloth
Use talc, baby powder, or starch to minimize self-sticking during storage
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.