1-800-487-3808 9:00am - 9:00pm EST Daily
Provides relief for pain and inflammation from ACL, arthritis, injuries and surgeries
Includes three non toxic gel packs, two in the front and one in the back for customized treatment
Easy to heat or cool, enjoy up to 20 minutes of targeted temperature therapy
Adjusts to fit on any adult left or right knee, up to 21” in circumference
Stays in place without slipping for all-day knee stability and support
Safe and breathable fabric will keep your skin cool and dry even with extended use
I LOVE the ice pack. It is used almost daily. Favorite ice pack...
Hello Ellyn, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well and helping you to live better. Please feel free to contact us should you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Alice- Vive Health
This ice wrap is amazing!!! It holds the ice packs on both sides and on the back of your knee cap! VERY cold! Love it! Thank you so much!!!!
Hello Jennifer, Thank you so much for your glowing feedback. We are so glad to hear that our products are being of assistance and helping you to live better. Please feel free to contact us should you need anything else at 1-800-487-3808. Thanks for being a Vive Health Customer. -Alice- Vive Health
Gift for a sister.
She is very pleased.
Hello Othella!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
This came today. I cannot believe the relief I have already gotten. I heated the packs individually in the microwave and placed wrap around my leg. I am recovering from a meniscus surgery and cannot say enough about the quality of this product. After only one treatment I was able to flex my knee, bend and straighten and even do the steps with very little pain.
I am ordering extra packs to have another set for cold treatments.
Hello Suzzanne!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
What I love most is that the ice packs reach all around my knee, including behind the knee. Very soothing!
Hello Carol!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
The brace is fabricated with a neoprene fabric blend and extra strength hook and loop fastening material.
The gel packs are fabricated from a PVC pouch and non toxic clay gel.
There are three gel packs included with the brace.
There are two pockets over the knee in the front and one pocket behind the knee.
Each gel pack is 9.5” x 4.25”.
Each gel pack weighs approximately .62 pounds (280 grams).
No, the knee brace is completely latex free.
This is a universally sized brace and can comfortably fit a knee up to 21” in circumference (measure around knee). Our brace may be able to stretch to fit larger knees but please note we cannot guarantee comfort past 21”.
Wrap a tape measure around your kneecap to measure.
Yes, the knee brace offers a full range of motion so that you can enjoy all of your favorite activities without slipping, folding or bunching. It’s best to not insert the gel packs while exercising.
No, the strong fastening straps will keep the brace in place even when you are active.
You may heat the gel packs in either the microwave or on the stove top. In the microwave, place the gel pack on a paper towel and heat at full power for 45-60 seconds. Reheat at 10-second intervals until desired temperature is reached. On the stove top, bring 3 quarts (3.5 liters) of water to a boil. Remove the water from heat source. Never immerse the gel pack while water is being heated. Immerse the gel pack in hot water for 2.5 - 3 minutes.
Place the gel pack flat in freezer for at least 2 hours. Remove the gel pack from freezer and place it in knee brace before applying.
The gel packs will provide about 15-20 minutes of temperature therapy before needing to be reheated or frozen.
No, it is not recommended that you place heated or frozen gel packs directly on your skin.
Place heated or cold gel packs in the pockets of the brace. There are two front pockets and one rear pocket. Completely straighten your leg. Slide the brace over your knee. Secure the straps in place, starting with the middle strap and then securing the upper and lower straps.
Yes, the brace can be machine washed and air dried.
Yes, the brace will help in the healing of sprains, tendonitis, hyperextension and other knee injuries as well as chronic sprain.
Yes, the brace will help alleviate pain and inflammation from arthritis and other painful knee conditions.
You will receive one knee brace.
No, the neoprene is soft, lightweight and very comfortable.
Yes, the gentle compression and temperature therapy will reduce swelling and inflammation.
No, the brace is made from very breathable neoprene that will keep your skin cool.
Universal size - One Size Fits Most - Fits Right and Left Knee
How to Cool Gel Packs
How to Heat Gel Packs in a Microwave
Note:Gel pack must be at room temperature before heating in microwave
How to Heat Gel Packs on a Stove Top
Shipping Weight: 3 pounds
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.
Visit Shipping / Return Policy Page for return related questions or contact us directly at 1-800-487-3808