Hi Hector, Thank you for giving us five star rating! Should you have any concern about the Infrared Dual Thermometer or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Will the slim infrared thermometer measure to one-hundredth of a degree?
The Vive Precision infrared thermometer displays measurements to the tenth of a degree.
How long does the infrared thermometer take before it gives an actual result?
The infrared thermometer takes just a few seconds to capture an accurate temperature reading.
Is the thermometer mercury-free?
Yes, the Vive Precision infrared thermometer is mercury-free.
Does the thermometer display screen light up?
Yes! The infrared thermometer display screen is backlit in green when a normal temperature reading is captured. The screen is backlit in red when a fever is detected.
Why does the thermometer’s display screen change colors?
The backlit display screen provides at-a-glance fever indicators. The backlit screen is green when the body temperature falls in the normal range and red when a fever is detected.
Does the Vive Precision infrared thermometer beep when it is finished?
Yes, the touch-free infrared thermometer will produce one long beep when the temperature reading is complete. If a fever is detected, the thermometer will then produce three short beeps.
What type of battery does the thermometer need?
The Vive Precision non contact infrared thermometer requires two (2) AAA batteries.
Will the non contact thermometer automatically turn off after taking a temperature?
Yes! The Vive Precision thermometer is equipped with an energy-saving, auto-off feature.
How do I replace the thermometer batteries?
Replace the batteries when the low battery icon is displayed. Slide the battery cover down. Remove the two old batteries and replace with two new AAA batteries. Slide the battery cover back on.
Does it work to take temperatures under the arm?
No, the non contact infrared thermometer will not take temperature readings under the arm.
Will this thermometer store the last temperature reading?
Yes, the last temperature reading is briefly displayed when the thermometer is powered on. The infrared thermometer also stores the last 30 temperature readings for easy tracking.
How do I use memory mode?
Memory mode can be accessed by pressing the M2 button for three seconds while the thermometer is powered off. The letter M will flash on the screen. Use the M2 button to scroll through the last 30 temperature readings.
How do I clean the infrared thermometer?
The Vive Precision infrared thermometer should be wiped down with a cloth dampened with a disinfectant (e.g. 75% isopropyl alcohol solution) and dry immediately.
How should I store the slim infrared thermometer?
Store Vive Precision infrared thermometer in a dry location free from dust and direct sunlight.
What is included in my purchase?
Your purchase includes the Vive Precision infrared thermometer, two AAA batteries and an illustrated manual.
Can I use the infrared thermometer on anyone?
Yes! The Vive Precision infrared thermometer is suitable for ages six months and up.
For detecting an accurate body or object temperature via the forehead
Forehead Celsius: 32 - 42.9
Forehead Fahrenheit: 89.6 - 109.3
Object Celsius: 0 - 100
Object Fahrenheit: 32 - 212
Digital backlit display
Fahrenheit or Celsius
Object or human mode
Low battery indicator
Green: less than 37.5 C or 99.5 F
Red: greater than 37.9 C or 100.2 F
Requires two AAA batteries
Stores the last 30 measurements for easy temperature tracking.
With the thermometer powered off, press and release the M2 button to enter memory mode
The display with flash “M”
Use the M2 button to scroll through the stored readings
Replace the batteries when the low battery icon is displayed
Slide the battery cover down
Remove the existing batteries and replace with two new AAA batteries
Slide the battery cover back on
Store the infrared thermometer in a dry location free from dust, moisture and direct sunlight
Using a soft cloth dampened with a disinfectant (e.g. 75% isopropyl alcohol solution) and wipe clean
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.