Hi Bruce, thank you for the great review. We are glad to hear that the product is working out so well for you. Thank you for being a Vive Health Customer!~Rebecca, Vive Health CS~
Bought it for my daughter & within a day she was using it with no problem. Great product.
Hi Perry, thank you for the wonderful review. We are glad to hear that the product is working out so well for your daughter. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
I loved this product knee walker, it’s very sturdy, I was able to used sitting down also while my other is taking a rest of non bearing weight, I was able to stretch out my non bearing weight while the other good feet pushing it. The sit is roomy compare to other products I’ve seen. Would definelty recommend this product who are also in my the same situation. Also easy to glide in the rug and so I take it upstairs.
Hi Marilyn, Thank you for giving us five star rating! Should you have any concern about the Knee Walker or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Great But Marks Up Floors
I love the walker and it has helped me immensely since I had surgery on my foot 2 weeks ago. But within this short time of only using the walker in my small house, the wheels are now leaving black trails all over my linoleum floors. It also is not as easily collapsible as advertised. If these two factors aren’t important, then it’s a good investment.
Hi Shannon, we are sorry to hear about this happening. The best solution to clean up the marks would be with a magic eraser, or a little vinegar and water. If you have any farther questions or concerns feel free to reach out to us. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Get around easier
Definitely was the key I needed to get around easier. With a broken ankle and no weight bearing, the crutches were so limiting. Love my scooter and also glad I invested in the memory foam knee pad.
Hi Christina, thank you for the wonderful feedback on our Scooter. We are thrilled to hear that it is working out so great. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Yes, the removable bag comes free with your purchase.
Why is the knee scooter causing my knee pain?
When using for extended periods try our knee pad cover for add extra padding and comfort.
How do I lock the knee scooter brakes?
Is this an all terrain knee walker?
Yes, the 8 inch wheels provide a smooth ride on indoor and outdoor surfaces.
Do you offer any knee walker accessories?
Yes, every walker comes with a carry bag. Consider our pad cover if you need extra padding.
How comfortable is the knee pad?
The foam knee cushion is ergonomically designed to contour to the leg. It allows weight to be evenly distributed across the knee platform and supplies better air circulation for a comfortable user experience.
How heavy is the knee scooter?
How do I get replacement parts?
Call us at 1-800-487-3808 or by email. We would be happy to provide you any parts you need.
How do I assembly my Knee Walker?
Knee Pad Height: Adjustable between 18"-23"
Handle Bar Height: Adjustable in 1" increments ranging from 33" to 41"
Knee Pad Dimensions: 14" x 7" (at widest part)
Front Wheels + Frame: 16" across (widest point of scooter)
Four 8-inch polyurethane wheels provide an exceptionally stable base for easy maneuverability both indoors and outdoors.
Two fold points and the removable platform allows the scooter to be easily transported.
Weight limit 300 LBS
Minimal assembly required
All tools required for assembly included
For more detail reference our manual
Center injured leg on the knee pad, covering the entire length of the padding
Standing as straight as possible, propel yourself forward using uninjured leg
Engage the security lock before attempting to transfer from the knee walker
Walker is equipped with a dual wheel braking system.
To adjust the brakes, turn cable adjuster located on the hand brake.
Adjusting Pad Height:
Loosen locking lever under the knee pad
Remove locking pin
Adjust knee pad to desired height and replace locking pin to secure it in place
Adjusting Handle Height:
Loosen adjustment screw on the handle by turning it counterclockwise until it can be removed
Adjust handle bar grip to the desired height
*The knee walker is designed with both height adjustable knee pad and handle height to accommodate users 5'3" to 6'5"
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.