The laced ankle support sizing is based on US shoe sizing.
Is this a single brace?
Yes, this is a single brace that can be worn on the left or right ankle as needed.
Does this contain latex?
Yes, the brace does contain latex.
Is the heel free in this brace?
Yes! This brace features an open-heel design.
Will this support my ankle when playing volleyball?
Yes! The laced ankle brace provides stabilizing support for volleyball, running, hiking, baseball, tennis, golf, cycling, soccer, basketball and more.
Does it have inserts for extra support?
The brace utilizes exterior compression straps to provide additional support.
Is this for both the left and right foot?
Yes! The bilateral design fits both the left and right foot.
Can I wear the brace with my shoes?
Yes, the brace easily fits in most shoe styles.
Will it fit wide feet?
Yes, the brace is adjustable to fit most foot sizes.
Will this help prevent sprains?
Yes, the brace stabilizes and protects the ankle from reinjury.
How do I put this ankle brace on?
This brace must be worn with a sock. First, loosen all of the straps and laces .Place your foot in the brace, making sure the tongue is straight and your heel is centered in the designated opening. Feed the laces through the remaining holes, pulling tightly before tying. Bring the inside figure 8 stabilizing strap forward across the top of the foot. Wrap the stabilizing strap under the heel and attach the end of strap to the side of your foot. Repeat this process for the outside figure 8 stabilizing strap. Place your foot flat on the floor. Use the finger loops at the end of both straps to free them from the sides of the boot. IMPORTANT: PULL STRAPS UP FIRMLY. Stabilizing straps must be tight for proper support. Reattach straps to boot. Repeat if needed. Wrap elastic top strap over the tied laces and secured straps. Close the hook and loop attachment securely.
For moderate ankle support
Small: US Men’s shoe size 6-9; US Women’s shoe size 7-10
Medium: US Men’s shoe size 9-11; US Women’s shoe size 10 - 13
Large: US Men’s shoe size 1 - 15; US Women’s shoe size 13 - 16
Polyester/ Nylon/ Spandex blend
How To Wear:
This brace must be worn with a sock. Loosen all of the straps and laces
Place your foot in the brace, making sure the tongue is straight and your heel is centered in the designated opening
Feed the laces through the remaining holes, pulling tightly before tying
Bring the inside figure 8 stabilizing strap forward across the top of the foot
Wrap the stabilizing strap under the heel and attach the end of strap to the side of your foot. Repeat this process for the outside figure 8 stabilizing strap
Place your foot flat on the floor. Use the finger loops at the end of both straps to free them from the sides of the boot. IMPORTANT: PULL STRAPS UP FIRMLY. Stabilizing straps must be tight for proper support. Reattach straps to boot. Repeat if needed
Wrap elastic top strap over the tied laces and secured straps. Close the hook and loop attachment securely
Standard shipping is 3-5 day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery is available for an additional charge
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally.
We are unable to ship to PO Boxes or Amazon Lockers
Orders placed before 6pm EST will typically ship out same business day
Shipping for Oversized Items
Standard ground shipping is Free for all orders over $50 in the continental united states. Orders shipped to Hawaii or alaska will require additional shipping fees.
Most travel standard scooters are shipped and delivered within 3-5 business days via ups or fedex. Larger, medium to full sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any Customization options and upgrades may take 1-3 weeks to leave the warehouse.
Depending on model and custom options, delivery can take anywhere from 5 days to 4 weeks. Freight carrier will call to initiate and arrange for specific delivery time and date.
Specialty Shipping Options for Oversized Items
Second Day/Overnight Shipping
Available for some standard items. Price will vary based on the product and your zip code. The cost will be provided to you during checkout.
White Glove Delivery
This option provides additional assistance customers. This is fantastic for the elderly or people with limited mobility. Here is a list of the added benefits you get with white glove delivery.
The item will be shipped to a local agent in your area.
The agent will inspect the product to make sure it is in proper working condition.
The agent will then contact you to schedule a delivery time.
Upon Delivery the agent will assemble the device answer and questions you might have about use.
Before leaving the agent will clean up the packaging and remove it from your home.
The cost of white glove delivery varys, it will be listed on the product page when you check out.
This option allows you the opportunity to get the item carried inside your home. This only applies to homes on the first floor they will not carry the items up stairs. Price varies based on the specific product.
*Some items will require freight delivery. When you are emailed with your order confirmation we will provide you with an estimated shipping date. If you require further shipping information give us a call at 1-800-487-3808.
Return/Exchange Policy for Vive Brand Products
All Vive Brand products are guaranteed FREE returns or exchanges, we pay the shipping!
Items are available for return or exchange for a minimum of 60 days after purchase (frequently longer depending on the item's guarantee)
Pleasecontact us to process your return or exchange
Return/Exchange Policy for Oversized Items
The Majority of items can be returned within 30 days of the purchase for a full refund. Unlike Vive Products They must be returned at the customers expense. If an item is returned to the wrong address Vive Health reserves the right to charge for any additional shipping fees. If a scheduled pickup with a delivery carrier is missed Vive Health may charge a $10 fee per missed scheduled pickup.
All Custom made items are non-returnable this will be made clear for you During the checkout process.
Certain products require a 15% restocking fee. They are included below:
We try to ship orders as fast as possible. We are happy to cancel your order if your shipment has not already been processed. To cancel, please contact our customer support ASAP
If order has been processed you will have to proceed with return as outlined above.
Cancellations for Oversized Items
Canceled orders- If the order has been shipped it is subject to standard return policies. You must receive the item then ship it back unused and undamaged.
Credits- Once your return is verified, Vive Health will issue credit to to card used for the purchase. It can take up to 4 weeks for your card to be credited. If you paid by check or money order, we will issue a check within 30 days.
100% Risk Free Purchase
Every product sold on ViveHealth.com is backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.