Shipment came in 2 boxes and was very easy to assemble (we watched the assembly video on YouTube). The quality of the material is very good, and the cushioning is comfortable. I’m very happy with all functions of the lift chair. Customer service was also very helpful and proficient. I highly recommend not just the chair, but the company and their products. I’ll definitely be purchasing other items in the future.
Hi Lourdes! Thank you for sharing your positive experience with the Large Massage Lift Chair! We're thrilled to know that you found the assembly process easy and that you're pleased with the quality and comfort of the chair. Our team is always here to provide helpful and proficient customer service, and we're glad we could assist you. We appreciate your recommendation and look forward to serving you again in the future. Thank you for being a valued customer! -Angie- Vive Health.
Is the recline feature motorized too?
Yes! The large power lift chair remote allows you to recline the lift chair, stopping at any position for personalized comfort.
Are the lift chair controls only on the remote?
Yes, the large lift chair controls are on one remote-control and the massage controls are on a second remote control. A convenient side pocket holds both remotes for easy access in any position.
What is the weight limit for the power lift chair?
The Vive power lift chair safely supports up to 350 pounds.
Does the large lift chair lay flat when reclined?
The Vive large power lift chair is not completely flat when fully reclined but gently angled providing up to 63” of space to rest and relax.
How wide is the lift chair seat?
The lift chair seat measures 20.5” across and 21” deep. From the outside of the armrests, the total width of the lift chair is 28”.
How far from the wall does the chair need to sit?
For safe use, the Vive power lift chair should be positioned at least 20” away from any wall.
Does the lift recliner chair swivel?
No, due to the lifting mechanism the lift chair does not swivel or rock.
What are the five massage modes?
The Vive large power lift and massage chair features five massage modes. These modes include a normal vibration massage, an auto-massage that provides random pulsing massage to all areas, a wave mode, press mode that provides a rapid tapping motion and a pulse mode that provides a deep tapping motion.
Can I adjust the intensity of the massage chair?
Yes! The Vive lift and massage chair offers two levels of intensity which can be set on the massage remote control.
How long does each massage session last?
Each massage mode provides a 15-minute massage.
For assisting individuals in rising from a reclined or seated position
Do not purchase if you have a pacemaker, as magnetic interference could occur.
Standard 110V wall plug
Overall height: 38”
Length when not reclined: 35.5”
Length when fully reclined: 63”
Total width (Outside Armrest to Outside Armrest): 28"
Seat width: 20.5"
Seat depth: 21"
Seat height from floor: 17.75"
Upholstery: polyester-nylon blend
Before cleaning the power lift chair, first unplug the lift chair and the massage unit
Clean the upholstery with a damp cloth and a mild detergent
Using a dry cloth, blot the material to remove excess moisture and allow to air dry completely before reconnecting to a power source
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.