The product was as described and in pictures, love the product and would recommend
Hi there We're so happy to know that the product works great for you. Thank you for taking the time to write your review and being a Vive Health Customer. ~Rebecca, Vive Health CS~
It does what it says. Gives your shoulder support, while still allowing movement. No one wants a frozen shoulder.
Hi Connie, This review made our day! We are thrilled to know the product is working out so great for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
The directions referred to a D ring which was very confusing. Looking at the lady pic and reversing the directions for my left shoulder was kind of annoying. I found the video of the man more helpful. If you are a thinner person with a small chest, this might not work for you. You definitely need to make a smaller size. My husband was able to tighten both straps and the extra material overlapped. You have a good product, you need to size it down for smaller people.
Hello Alyce, Thank you so much for your feedback! we have shared your input with our quality control team to continue to improve our products. Thank you for being a Vive Health Customer -Alice -Vive Health CS
These braces were just too big for me. from what I could tell from trying it on, the felt more comfortable than most but I could not get the full purpose due to the size being larger than I needed.
Hello Cindy, Thanks a lot for your great and honest feedback. We continuosly work to ensure everything is in perfect conditions for our customers. You can contact us directly so we can further assist. Thanks for being a Vive Health Customer. -Alice- Vive Health CS
Will this brace help with arthritis pain?
Because it minimizes movement of the shoulder and retains therapeutic heat, the Vive shoulder brace will work to relieve arthritis pain in the shoulder.
I need a shoulder replacement and need a brace in the interim. I am very thin, will this brace work for me?
This brace is fully adjustable to fit most adults with a minimum arm circumference of 8”.
Can I wear this compression brace under my football pads?
Yes, the shoulder brace is slim, easily fitting under clothing, including football shoulder pads.
Do I wear the shoulder brace under or over my clothes?
The Vive shoulder support brace is designed to fit under regular or loose fit clothing, or over tees and undershirts.
Will this work for either shoulder?
Yes! The shoulder brace easily adjusts for use on the left or right shoulder as needed.
What is the maximum arm and chest size?
The shoulder brace adjusts to fit arm sizes up to 19.25” and chest sizes 30” up to 49”. The extender strap can be used on either the arm strap for arm circumferences up to 25.20” or to the chest strap up to 56”.
Is there room to add an ice pack inside the support?
The Vive shoulder brace does not have an insert for an ice pack, however, the adjustable brace can be loosened to accommodate a small ice pack if desired. For cooling shoulder support, the Arctic Flex shoulder brace includes a unique gel pack to provide soothing heat or cold therapy.
Both of my shoulders are hurt. Can I wear two at the same time?
Yes, the shoulder brace is adjustable to allow the second brace chest strap to easily fit over the first brace.
Will this help relieve my frozen shoulder?
Yes! The Vive shoulder brace relieves painful symptoms related to frozen shoulder.
Can this be worn in the water?
Although occasional wetness from splashing water, rain, etc. will not harm the brace, it is not recommended for water-based activities such as swimming.
Does the bicep sleeve adjust?
Yes, the bicep sleeve is adjustable with a strong fastening strap.
Is this brace good for normal daily activities?
Yes, the shoulder brace supports proper shoulder alignment through everyday activities.
Does this brace provide relief for bicep injuries?
The brace does provide relief for bicep injuries by retaining therapeutic heat and adjustable compression.
Is the chest strap bothersome to women to wear across their breasts?
The chest strap rests just above the average bustline and is adjustable to comfortably accommodate most women.
For relieving pain and stiffness in the shoulder due to strains, sprains, tendinitis, bursitis, dislocations
For restricting movement of the shoulder and upper arm to prevent reinjury
Latex-free neoprene blend
Fits arm circumference up to 19.29” or 25.20” with extender strap
Fits chest circumference range of 30” to 49” or 56” with extender strap
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.