Hi Joseph, we are sorry to hear that the Shoulder Brace didn't work for your needs. We are going to send you an email for farther assistance. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Nice product, only issue is fit across chest and under arm pit for the securing strap. Wearing over a T shirt helps as well as hawking sure the provided sleeve is in the arm pit.
Hi Tom, Thank you for giving us positive rating! Should you have any concern about the Shoulder Brace or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
I purchased the brace for my son who injured his shoulder during football. It really has helped him heal faster. He continues to wear it during practice. Fits great and he is able to put it on by himself
Hi Rita, thank you for the 5 star review. We are happy to hear that the product is working out so great for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
One size fits most?
I was disappointed to find the shoulder support sleeve to large to provide compression. Adjusting the straps to their tightest position only created a fold flap that did not provide adequate compression. I am 6 foot 165lbs. Imagine this would work well on a larger arm.
Hi Brian, thank you for taking the time to share your feedback. We are sorry to hear that the product didn't work out for you. The Shoulder Brace does come with a 60 day guarantee and can be returned within that time period. Feel free to reach out to us with any farther questions or concerns. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Wrong size, wrong arm brace
What was received was a brace too large and one which did not match the product shown on package. Brace had many straps that would not be comfortable nor would show unfavorably with any kind of shirt. Very responsive customer service.
Hi Robert, thank you for taking the time to share your review. We are sorry to hear that the product wasn't as expected. We are happy to hear that our Customer Service team was able to resolve this matter. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Because it minimizes movement of the shoulder and retains therapeutic heat, it will work to relieve arthritis pain in the shoulder.
How do I put the shoulder brace on?
To put the shoulder brace on, first insert your arm into the support sleeve. Secure the main strap with the fastener, adjusting for a snug, but comfortable fit. Secure the lower bicep strap, then the upper arm strap to the level of compression needed.
I need a shoulder replacement and need a brace in the interim. I am very thin, will this brace work for me?
This brace is fully adjustable to fit most adults with a minimum arm circumference of 8”.
Can I wear this under my football pads?
Yes, the brace is slim, easily fitting under clothing, including football shoulder pads.
Do I wear this under or over my clothes?
The shoulder support is designed to fit comfortably either way
Will this work for either shoulder?
Yes! The support is adjustable to fit the left or right shoulder.
How do I adjust the brace from left to right?
The shoulder brace chest strap is adjustable at both ends, allowing you to slip either the left or right arm in to the support sleeve and adjust the chest strap to the required length for a comfortable fit.
What is the maximum arm and chest size?
The brace adjusts to fit arm sizes 8-16” and chest sizes 27-39".
Is there room to add an ice pack inside the support?
The brace does not have an insert for ice pack, however, the adjustable brace can be loosened to accommodate a small ice pack if desired.
Both of my shoulders are hurt. Can I wear two at the same time?
Yes, the brace is adjustable allowing the second brace chest strap to easily fit over the first brace.
Will this help my frozen shoulder?
Yes, the shoulder support helps relieve frozen shoulder symptoms.
Can this be used when lifting weights or working out?
Yes, the shoulder support allows movement of the arm and shoulder.
Can this be worn in the water?
Although occasional wetness from splashing water, rain, etc. will not harm the brace, it is not recommended for water-based activities such as swimming.
Does the bicep sleeve adjust?
Yes, the bicep sleeve is adjustable with a strong fastening strap.
Can I wear one on each shoulder at the same time as double shoulder brace?
Yes, the brace is adjustable allowing a second brace chest strap to easily fit over the first brace.
Is this brace good for normal daily activities?
Yes, the shoulder brace supports proper shoulder alignment through everyday activities.
Does this brace provide relief for bicep injuries?
The brace does provide relief for bicep injuries by retaining therapeutic heat and adjustable compression.
Is the chest strap bothersome to women to wear across their breasts?
The chest strap rests just above the average bustline and is adjustable to comfortably accommodate most women.
For relieving pain and stiffness in the shoulder
Restricting movement of the shoulder and upper arm
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.