Delivered timely. Being used for shoulder rehab. Works as described. Pleased with results so far.
Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer. -Melisa- Vive Health
Ron R.(Bedford, US)
Shoulder Pulley of High Quality
Excellent Customer Service! Delivery was delayed within USPS, so Vive Health immediately shipped a second pulley UPS Second Day delivery. That's impressive. And the Shoulder Pulley is perfect. Very nicely made compared to others, and of high quality. You can trust Vive Health.
Hi Ron, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for choosing Vive Health! Alexis from Vive Health - CS.
Donna Sheldon(Jacksonville, US)
I like the pulley however I am presently mobility challenged and to get it to stay above the door is difficult it would have worked better if it would have had some sort of a latch not just the webbing
Light weight, easy to use. Using it for rehab after rotator cuff surgery.
Light weight, easy to use, reasonably priced. Using it for rehab after rotator cuff surgery.
Hello Rob, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
Joseph Marra(Pomona, US)
The shoulder pulley is fantastic for PT works great and I’m making great progress
Hello Joseph, Thank you so much for your great review! We are so glad to hear that the product is working out so good for you! Thank you for being a Vive Health Customer! -Alice.- Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.