I went together with out any problems. I just wish the handles were a little lower. I am probably going to have to raise the toilet seat a little for my wife to push herself up more easily. For me is ok. It seems to be very sturdy.
Hi Eugene, Thank you so much for your review! We are so happy to hear that our product is working so good for you! Thank you for being a Vive Health Customer-Veronica S. - Vive Health CS
Toilet safety sitting
Very simple in setting up righ height for lifting up good support and safety for users thank you for a nice product
Hello Lucy, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer! -Alice- Vive Health CS
Well designed, easy to assemble (good instructions helped) and very adjustable. I installed it on my 100 year old mother’s Master Bathroom toilet. After a few days, she decided she wanted the arms to be lower. I made the adjustment in 30 seconds! She loves it and is glad to get rid of the old frame which was rusting steel and interferes with front wiping due to a steel cross bar that cut across the front 3 inches of the toilet.
Thank you so much for your great review! We are so happy to hear that the product is working out so good for your mother! Thank you for being a Vive Health Customer! -Veronica S.- Vive Health CS
A solid safety frame that you can have confidence in.
Very sturdy and features an nice range of adjustment for height and width. Installs with only the tools needed to remove the fasteners from the toilet seat. My only complaint is the assembly guide. It refers to the parts by letter like "connect leg A to bracket B." Nowhere in the book or on the parts are there letters so you really have to go by the photos to get it together.
Hello there, Thank you so much for your review and feedback! We are so happy to hear that the product is working out so good for you! We shared your feedback with our quality team so we can continuosly work on improving our products and services. Thank you for being a Vive Health Customer! -Alice- Vive Health CS
Easy instructions to follow with photos. I put it together and installed it by myself.
Hello Wendy, Thank you so much for the great feedback. We are happy to hear that the product is working out so well.! Thank you for being a Vive Health Customer! -Alice- Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.