Hi David! Thank you for your feedback! We're delighted to hear that you found our safety frame easy to install and that it's working great for you. Providing products that are user-friendly and effective is our top priority, and we're glad we could meet your expectations.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction. Thank you for choosing our safety frame, and we appreciate your positive review! -Angie- Vive Health.
G'ma Di (West Bloomfield, US)
Super easy to assemble and install. All set for my upcoming back surgery.
Hello G'ma, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
k (Middletown, US)
Easy to assemble and works perfectly. It was the only one I found that had the bar across the front which is needed for stability. In addition, this one has the suction cups on the legs. Nice bonus. This was clearly designed by someone who actually understood what's needed with this kind of equipment. Price was very reasonable and arrived in a very timely manner. Highly recommended. (Please note - for assembly - there is a RIGHT side rail and LEFT side rail. This was left out of the video on the Vive website.)
Hello K!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Daniel Rodriguez (Richardson, US)
Works very well. thanks
Hello Daniel!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Larry Wood (Greenfield, US)
Easy to install, adjustable, stable. Just what we needed.
Hi Larry, Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better. Thanks for being a Vive Health Customer.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.