The raised toilet seat is 13.89” wide. The removable handles are 22” wide.
Does this riser sit under a regular toilet seat?
Yes! This riser can be installed under a regular toilet seat.
Does this only fit on standard toilets?
The raised toilet seat is available for both standard and elongated toilets.
How do I know if my toilet is standard or elongated?
Standard toilets are more circular and length and width measurements will be very close. Elongated toilets are more oval in appearance. The length of an elongated toilet will be several inches longer than the width.
Will this work with my kohler toilet?
Yes, the riser can be used with any standard size toilet.
How high are the handles from the seat base?
The removable handles are 9.5” high from the seat base.
Can I use it without the handles?
Yes! The handles are optional and can be removed by pushing the locking pins and pulling the arms out of the base.
What is the maximum weight limit?
The riser safely supports up to 300 pounds.
Can this be used alone, without a regular toilet seat?
Yes! The raised toilet seat can be used alone.
How do I clean it?
The riser and handles can be wiped down with a traditional disinfectant solution.
How do I attach this to my toilet?
Remove the existing toilet seat and lid from the toilet and place the toilet seat riser on the rim of toilet, ensuring the lip underneath the riser is inside the bowl. Attach the original toilet seat and lid on top of the toilet seat riser using the included hardware. Thread the screws through the holes in the back of the seat with the plastic washers on the top of each screw and the metal washers on the bottom. Tighten each screw with the butterfly nuts for a secure fit.
Adds height to the toilet seat for stability and to reduce bending and twisting
Dimensions For Standard Seat:
Length of seat from front to back: 17.25”
Length of seat inside from front to back: 11.25"
Width of seat from left to right: 13.89”
Width of seat inside from left to right: 10.25”
Height of seat: 3.5”
Thickness of seat: 2”
Handle width: 22”
Handle length: 12.5”
Dimensions For Elongated Seat:
Length of seat from front to back: 19.25”
Length of seat inside from front to back: 13.25"
Width of seat from left to right: 13.75”
Width of seat inside from left to right: 10”
Height of seat: 3.5”
Thickness of seat: 2”
Handle width: 21.25”
Handle length: 14.5”
How To Attach Removable Handles:
Find the right side handle marked with an “R” and a blue arrow. The left side handle is marked with an “L” and a red arrow
Slide each arm into the seat by pressing the brass pin on the arm and sliding each arm into position. Make sure the pin is facing out
You will hear a click and see the pin emerge through the positioning hole when the arm is in place
How To Install:
Remove the existing toilet seat and lid from the toilet
Place the toilet seat riser on the rim of the toilet and center as necessary.Make sure the lip underneath the riser is inside the bowl
Attach the original toilet seat and lid on top of the toilet seat riser using the included hardware. Thread the screws through the holes in the back of the seat. The plastic washers are placed on the top of the screw and the metal washers are placed on the bottom. Tighten each screw with the butterfly nuts
Wipe down seat riser and handles with a traditional disinfectant solution
Standard shipping is 3-5 day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery is available for an additional charge
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Orders placed before 6 pm EST will typically ship out the same business day
Shipping for 3rd Party Items
Standard ground shipping is Free for all orders over $50 in the continental United States. Orders shipped to Hawaii or Alaska will require additional shipping fees.
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Depending on the model and custom options, delivery times will vary from 5 days to 4 weeks. The freight carrier will call to initiate and arrange a specific delivery time and date.
Specialty Shipping Options for 3rd Party Items
Second Day/Overnight Shipping
Available for some standard items. Price will vary based on the product and your zip code. The cost will be provided to you during checkout.
White Glove Delivery
This option provides additional assistance for customers. This is a fantastic option for the elderly or people with limited mobility. Here is a list of the added benefits you receive with white glove delivery.
The item will be shipped to a local agent in your area.
The agent will inspect the product to make sure it is in proper working condition.
The agent will then contact you to schedule a delivery time.
Upon Delivery the agent will assemble the device and answer any questions you might have about proper use, care and storage.
Before leaving the agent will clean up the packaging and remove it from your home.
The cost of white glove delivery will vary based on the specific product being ordered. It will be listed on the product page when you check out.
This option allows you the opportunity to have the item carried inside your home. Items will be carried inside and placed on the first floor only. Price varies based on the specific product.
*Some items will require freight delivery. An estimated shipping date will be included on your order confirmation email. If you require further shipping information give us a call at1-800-487-3808.
Return/Exchange Policy for Vive Health Products
All Vive Brand products are guaranteed FREE returns or exchanges, we pay the shipping!
Items are available for return or exchange for a minimum of 60 days after purchase (frequently longer depending on the item's guarantee)
Pleasecontact us to process your return or exchange
Return/Exchange Policy for 3rd Party Items
The majority of items can be returned within 30 days of the purchase for a full refund. Unlike Vive Health products, 3rd party items must be returned at the customer's expense. If an item is returned to the wrong address, Vive Health reserves the right to charge for any additional shipping fees incurred. If a scheduled pickup with a delivery carrier is missed, Vive Health may charge a $10 fee per missed scheduled pickup.
Items eligible for return:
Must be in new condition free of scratches, cracks, dirty or marked tires, or any indication of usage.
Must be returned in original packaging (new packaging can be purchased by calling customer service)
NOTE: All returns MUST have Return Authorization to be credited. Please call 1-800-487-3808 or email us at firstname.lastname@example.org to request your Return Authorization.
Return Shipping on 3rd Party Items
Return freight for shipping is the customer's responsibility unless Vive Health has made a mistake. Once you have requested a Return Authorization, we can help determine the best shipping method for you.
Please follow all return-shipping instructions that are provided with your Return Authorization number. If an item is returned to the wrong address, Vive Health reserves the right to charge any additional shipping fees required for shipping the item to the correct location. Missed scheduled pick-ups with the delivery carrier may result in $10 fee per incident.
Cancellations for Vive Health Products
We try to ship orders as fast as possible. We are happy to cancel your order if your shipment has not already been processed. To cancel, pleasecontact our customer support ASAP.
If an order has been processed, you will have to proceed with the return as outlined above.
Cancellations for 3rd Party Items
Canceled orders- If the order has been shipped, it is subject to standard return policies. You must receive the item, then ship it back unused and undamaged.
Once your return is verified, Vive Health will issue a credit to the card used for the purchase. It can take up to 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.
NOTE: If your item was defective or damaged during shipping, please call us immediately at1-800-487-3808 & we will arrange for the item to be replaced or repaired.
100% Risk Free Purchase
Every product sold on ViveHealth.com is backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.