Was a little fast as I have been using transfer disk from other sources. After getting comfortable with the speed change, I am liking it more each day.
Hello Kerry!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Will the transfer disc still rotate on carpet?
Yes! The Vive transfer disc is designed to safely rotate on low-pile carpet up to 0.5” in height.
Is this safe to use with a bath seat?
It is not recommended for use on wet or slippery surfaces.
Will the transfer disc work for someone with large feet?
Yes! The Vive transfer disc measures 15.75’ in diameter to accommodate large shoe sizes.
What is the maximum weight limit for the transfer disc?
The Vive transfer disc safely supports up to 350 pounds.
Does the transfer disc work with ball bearings?
Yes! The transfer disc utilizes steel bearings to smoothly rotate.
Can the transfer disc be used on a chair?
It is not recommended for use on a chair. Our swivel seat cushion provides a safe way to enter and exit chairs and seats without twisting and turning.
Does the transfer disc turn easily?
The Vive transfer disc turns smoothly and easily. For everyone’s safety, it is always necessary for the caregiver to anchor the transfer disc with their foot.
What are the dimensions of the transfer disc?
The Vive transfer disc measures 15.75” in diameter to accommodate most foot sizes.
For safely transferring patients and loved ones from a bed to a wheelchair, commode and more
Weight: 2.7 pounds
EVA textured material
Lightly spray the transfer disc with a disinfectant or similar solution and wipe clean
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.