The upright is very easy to use and fold into the car trunk. It appears to be sturdy. The only problem is when seated the handlebars are close to the head otherwise would recommend
Hi Janet! Thank you so much for your glowing feedback. We love to know that our Upright Walker is doing you so good. Thanks for letting us know, we will suggest this to our product specialist team so we can improve and help you Live Better! -Angie- Vive Health.
M.F. (Manteo, US)
I love the concept. It works well but a little shaky on gravel roads. Would love to see them come out with changeable wheels for better traction on rougher terrain or the beach would be wonderful. Would love to go to more places.
Hello Marie! Thank you so much for your glowing feedback. We are so glad that our products are doing you well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Robert Davis (Tallahassee, US)
I contacted VIVE Health because I had recently broken the leg on my my upright walker that was purchased in 2021. Sarah answered the phone and told me to take pictures and send an email to VIVE Health and explain what happened. I did and got an email a couple of days later stating that they were going to give me a full refund. Now that’s good service from a company that stands behind their products. I’m going to continue to buy products from Viive Health and recommend them. A shout out to customer service representative Sarah for helping me get my refund.
Hello Robert! Thanks a lot for sharing your feedback with us. We are so happy to hear that our customer service team was able to resolve your concerns and resolved all your questions in a timely manner. Thanks a lot for choosing Vive! -Angie - Vive Health.
Barbara Phillips (Indianapolis, US)
I received this Walker as a gift for my birthday I love it I truly love it it takes pressure off my back from bending over I have multiple myeloma and it affects my bones especially in my back now I can walk a little bit further and stand up straight with no pain thank you so much your product is great and thank you to the person that gifted it to me I love it!
Hi Barbara! Thank you so much for your glowing feedback. We are so glad to hear that our Walker is doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Lori Flores (Riverside, US)
My husband is undergoing a hip replacement shortly. He has always been active and I bought this because I couldn’t see him use a standard walker. Standard walkers are horrible, this one is fantastic. It allows him to stand up straight, use a normal gait and turn smoothly. It has brakes! He loves it, honestly he is practically giddy. Easy assembly and everything about it appears nice and sturdy, good fit and finish.
Hi Lori! We are so happy to hear that the Upright Walker is doing your husband so good, if you need any assistance with it or any other situation, don't hesitate to contact us at 1-800-487-3808. Thanks for choosing Vive! -Angie- Vive Health.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.