Will the Xtra-Comfort water pillow fit in a waterproof pillow case?
Yes, the water base pillow is sized to easily fit in standard pillow cases including waterproof pillowcases.
Does the water base pillow require any maintenance?
Yes, the water base pillow should be emptied and refilled once every six months.
Do I need to add any bleach to the water when filling my Xtra-Comfort water pillow?
We recommend adding one drop of bleach to each liter of water when using well water. It is not necessary to add bleach to distilled, pre-boiled or municipal tap water.
Can you hear water sloshing around if you move around a lot?
The Xtra-Comfort water pillow includes detailed instructions for preventing sloshing.
Is the water base pillow leakproof?
Yes! The water base pillow is constructed with a durable nylon pvc that is leakproof. Should leaking be detected, please check the cap to ensure the o-ring is seated properly and the cap is fully tightened with the funnel tool.
Is the memory foam layer soft?
Yes! The top layer of the water base pillow is made with a shredded memory foam that is soft and supportive.
How large is the Xtra-Comfort water pillow?
The Xtra-Comfort water base pillow measures 26” by 18”.
Is the water pillow latex-free?
Yes! The Xtra-Comfort water pillow is latex-free.
Do I need to use a pillowcase with the water pillow?
It is recommended that a pillowcase be used with the water pillow.
Does the water pillow stay cool?
Yes, the water pillow stays cool throughout the night.
Will the water base pillow be good for a side sleeper?
Yes! The Xtra-Comfort water base pillow is ideal for all sleep positions. For side sleepers, we recommend that the pillow be filled to produce moderately firm cushioning.
Is the water pillow heavy?
The water pillow does become heavier when filled with water, so care should be taken when filling and repositioning the pillow.
Is the Xtra-Comfort water pillow too heavy to use on a memory foam mattress?
The water pillow is suitable for use on a memory foam mattress.
How thick is the memory foam layer?
The shredded memory foam layer is approximately five inches thick when fully expanded.
For providing comfortable support for the head and neck while sleeping and resting
For promoting a neutral head and neck position for proper spinal alignment while sleeping
26” by 18”
Holds up to 130 ounces of water
Shredded memory foam
Nylon PVC water bladder
What Type of Water To Use:
Distilled water (most recommended)
Pre-boiled water which has been cooled to room temperature
Tap water (no chemicals need to be added)
Well water: It is recommended to add one drop of bleach per liter to eliminate any impurities or bacteria
Water filling should be changed at least once every six months
Spot clean the water base pillow with a damp cloth and allow it to air dry completely before use
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.