Not the same as the one I have from a couple of years ago which came from you.This is the third one as the second one was not good either.
Hello Robert, We appreciate your feedback, all of our items come with a warranty and a return/refund period, please contact us directly so we can further assist! Thank you for beinga Vive Health Customer! -Carolina- Vive Health CS
Happy wife happy life
I actually purchased 2 cushions 16x16 and 16x18 it has made a world of difference since she suffers from her back constantly that she can actually sit for more than 10 min without being in so much pain that she has to lay down thank you
Hello Henry, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
I bought 3 gel/foam seat cushions. One for me, one for my husband, and one for his co-worker. My husband and co-worker drive many, many miles every week and come home road weary & in pain from sitting so long. These cushions have already made a difference and I am extremely happy with the quality and workmanship. These will last for many years. I highly recommend this company because of cost, quality, and customer service,
Hello Laurel, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you and your family! Thank you for being a Vive Health Customer-Alice- Vive Health CS
Fabulous gel cushion
I bought this cushion for my 92 yr old Aunt as she was sitting in her chair so much in her assisted living apartment due to Covid and being isolated and I was worried about pressure sores . The cushion fit her chair perfectly and she absolutely loves it!! Excellent purchase !!
Hello Sheila, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
CUSHION FOR MY SCIATICA CONDITION
IT FEELS HELPFUL--& HOPE IT TRULY HELPS ME TO RELIEVE MY LOWER BACK PAIN SINCE I SEAT FOR PROLONGUED PERIODS OF TIME WRITING LEGAL DOCUMENTS IN MY COMPUTER. SO FAR---A USEFUL PRODUCT! I NOW NEED TO OBTAIN SOMETHING MORE CONFORTABLE FOR SUPPORT OF MY BACK TO MAKE MY LONG SITTING TIME MUCH BETTER ON THE TO UPPER BACK OF THE CHAIR I AM SITTING ON. WISHING SAFE, HEALTHY & SOMEWHAT ENJOYABLE HOLIDAYS TO ALL! I write in large letters due to my poor, old & tired eyes.
Hello L.lennie, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! you can click on the following link to check our Lumbar Cushion https://www.vivehealth.com/products/lumbar-support-cushion. Thank you for being a Vive Health Customer-Carolina- Vive Health
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.