I love it! Easy to use, and to read like how I can take it to the doctor with me and get all my readings from last the past weeks.
Glad to hear that you love using our Wrist Blood Pressure Monitor. We appreciate the five star ratings as well. Should you have any further questions, please do not hesitate to let us know. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health CS.
Wrist Blood Pressure Monitor
RaeLynne, thank you for the 4 star rating on our Wrist Blood Pressure Machine. We appreciate you being a Vive Health Customer! -Rebecca, Vive Health CS-
Blood pressure monitor
Terrific and easy
I really love my wrist monitor. It's easy to use. I couldn't be happier
Hi James! Thank you for giving us five star rating. We are glad that you are happy with the new Wrist Blood Pressure Monitor. It is our pleasure to have served you to your complete satisfaction. Thank you for being a Vive Health customer! Regards, Gre_ Vive Health
Hi Don! Thank you for giving us five star rating! Should you have any concern about the Wrist Blood Pressure Monitor or any of our products, please don't hesitate to contact us.- Warm regards, Gre_Vive Health
Is the wrist cuff automatic or will I have to pump it?
Blood pressure cuff automatically inflates, no manual pumping necessary.
Are there indicators to tell me whether my blood pressure is normal or high?
Yes! At the bottom of the screen, a series of blocks will appear indicating normal, prehypertension and high blood pressure levels.
Can I use this with rechargeable batteries?
Yes, the wrist monitor will function with rechargeable ‘AAA’ batteries.
Is there a travel case for it?
Yes! The wrist monitor includes a protective storage case for safe and easy portability.
Will this work on a large wrist?
Yes! The wrist cuff is adjustable to fit wrist sizes up to 8.3” in circumference.
Will the cuff fit my tiny wrist?
The wrist cuff is adjustable to fit wrist sizes as small as 4.9”.
How am I supposed to wear it?
The wrist cuff should be secured to the wrist approximately one inch below the palm.
Is this monitor FDA certified?
Yes, the wrist bpm is FDA approved for use.
Can I clear the memory?
Yes! While the device is off, press and hold the ‘M’ button and time button simultaneously .
Is this a Bluetooth blood pressure monitor?
No, it’s not Bluetooth-compatible, but it is a portable blood pressure monitor, making it perfect for travel or storage.
Does this blood pressure monitor measure from the wrist or from the bicep?
This is a wrist blood pressure monitor and will measure from your wrist.
Does this monitor for an irregular heartbeat?
Yes. If the device measures your heartbeat as irregular, it will alert you on screen with the reading.
Is this blood pressure monitor rechargeable?
No, it uses two AAA batteries which are included.
What does Systolic and Diastolic mean?
Systolic is the top number in your blood pressure reading and is the larger number. This number indicates the measure of pressure in the arteries when the heart beats, or contracts. Diastolic is the bottom and smaller number in your blood pressure reading. This number indicates the pressure in the arteries between heartbeats, or when the heart muscle is resting between beats and refilling with blood
What do Prehypertension, Hypertension Stage 1, Hypertension Stage 2, and Hypertensive Crisis mean?
Prehypertension is a warning that you may develop high blood pressure in the future. Hypertension Stage 1 is high blood pressure, and typically diuretic medication is recommended. Hypertension Stage 2 is high blood pressure that requires a change in lifestyle habits along with prescribed medications. Hypertensive Crisis is a very high and severe increase in blood pressure that may lead to a stroke. This is usually broken down between Urgent and Emergency. Urgent means no damage has been done to your organs. Emergency means damage has been done to organs, and risk for life-threatening complications is high. Hypertensive crisis requires immediate medical attention.
Provides accurate blood pressure readings
Screen: 1.18” by 1.5”
Wrist Cuff: 4.9” - 8.3”
How To Use:
Wrap the cuff around the wrist with the palm facing upwards and leaving a half to one-inch gap between the bottom of the palm and the cuff.
Keep your arm still and position your wrist at the same level as your heart.
Press the power button to initiate the measurement. The monitor will then beep and begin inflating.
The monitor will beep and display results when the measurement is complete.
How To Set The Date and Time:
With the device turned off, press the time button on the left side of the monitor to display the settings menu.
On the screen, you will see “YR” with a number blinking underneath. Select the current year by pressing the ‘M’ button to increase the year.
Once the year has been selected, press the time button to confirm the selection.
The month will blink next. Press the “M’ button to select up and press time button to set the month.
The day will blink next. Press the ‘M button to select up and press time to set the day.
The hour will blink next. Press the ‘M’ button to select up and press time to move on.
The minute blink next. Press the ‘M; button to select up and press the time to move on.
The device is now ready to be used.
Press the power button to exit settings screen.
How To Access The Memory:
While the unit is off, press the ‘M’ button.
The first reading displayed will be the average of all of the saved history. You will see the “Average” icon displayed on the screen.
Press the “M” button to toggle up and the time button to toggle down.
Press the power button to exit reading history.
Spot clean only with a damp cloth and mild disinfectant solution.
Standard shipping is 3-5 day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery is available for an additional charge
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Orders placed before 6 pm EST will typically ship out the same business day
Shipping for 3rd Party Items
Standard ground shipping is Free for all orders over $50 in the continental United States. Orders shipped to Hawaii or Alaska will require additional shipping fees.
Most standard travel scooters are shipped and delivered within 7-10 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Depending on the model and custom options, delivery times will vary from 5 days to 4 weeks. The freight carrier will call to initiate and arrange a specific delivery time and date.
Specialty Shipping Options for 3rd Party Items
Second Day/Overnight Shipping
Available for some standard items. Price will vary based on the product and your zip code. The cost will be provided to you during checkout.
White Glove Delivery
This option provides additional assistance for customers. This is a fantastic option for the elderly or people with limited mobility. Here is a list of the added benefits you receive with white glove delivery.
The item will be shipped to a local agent in your area.
The agent will inspect the product to make sure it is in proper working condition.
The agent will then contact you to schedule a delivery time.
Upon Delivery the agent will assemble the device and answer any questions you might have about proper use, care and storage.
Before leaving the agent will clean up the packaging and remove it from your home.
The cost of white glove delivery will vary based on the specific product being ordered. It will be listed on the product page when you check out.
This option allows you the opportunity to have the item carried inside your home. Items will be carried inside and placed on the first floor only. Price varies based on the specific product.
*Some items will require freight delivery. An estimated shipping date will be included on your order confirmation email. If you require further shipping information give us a call at1-800-487-3808.
Return/Exchange Policy for Vive Health Products
All Vive Brand products are guaranteed FREE returns or exchanges, we pay the shipping!
Items are available for return or exchange for a minimum of 60 days after purchase (frequently longer depending on the item's guarantee)
Pleasecontact us to process your return or exchange
Return/Exchange Policy for 3rd Party Items
The majority of items can be returned within 30 days of the purchase for a full refund. Unlike Vive Health products, 3rd party items must be returned at the customer's expense. If an item is returned to the wrong address, Vive Health reserves the right to charge for any additional shipping fees incurred. If a scheduled pickup with a delivery carrier is missed, Vive Health may charge a $10 fee per missed scheduled pickup.
Items eligible for return:
Must be in new condition free of scratches, cracks, dirty or marked tires, or any indication of usage.
Must be returned in original packaging (new packaging can be purchased by calling customer service)
NOTE: All returns MUST have Return Authorization to be credited. Please call 1-800-487-3808 or email us at firstname.lastname@example.org to request your Return Authorization.
Return Shipping on 3rd Party Items
Return freight for shipping is the customer's responsibility unless Vive Health has made a mistake. Once you have requested a Return Authorization, we can help determine the best shipping method for you.
Please follow all return-shipping instructions that are provided with your Return Authorization number. If an item is returned to the wrong address, Vive Health reserves the right to charge any additional shipping fees required for shipping the item to the correct location. Missed scheduled pick-ups with the delivery carrier may result in $10 fee per incident.
Cancellations for Vive Health Products
We try to ship orders as fast as possible. We are happy to cancel your order if your shipment has not already been processed. To cancel, pleasecontact our customer support ASAP.
If an order has been processed, you will have to proceed with the return as outlined above.
Cancellations for 3rd Party Items
Canceled orders- If the order has been shipped, it is subject to standard return policies. You must receive the item, then ship it back unused and undamaged.
Once your return is verified, Vive Health will issue a credit to the card used for the purchase. It can take up to 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.
NOTE: If your item was defective or damaged during shipping, please call us immediately at1-800-487-3808 & we will arrange for the item to be replaced or repaired.
Ships Free Within 24 - 48 Hours
Delivered in 5-7 Business Days
All orders receive free ground shipping in the continental United States. Mobility scooters shipped to Hawaii or Alaska will require additional shipping fees.
Most standard travel scooters are shipped and delivered within 5-7 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Pride Mobility Products
Lifetime Limited Warranty:
For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Structural Frame Components which includes:
Two-Year Limited Warranty:
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Motor Brake (electronic function ONLY)
Also, electronic assemblies including:
Any Other Electrical Subassembly
Six-Month Limited Warranty:
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
Reconditioned Units Warranty:
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
This warranty does not extend to those items which may require replacement due to normal wear and tear.
ABS Plastic Shrouds
Upholstery and Seating
Tires and Tubes
Circumstances beyond the control of Pride
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage or failure caused by:
Abuse, misuse, accident, or negligence
Battery fluid spillage or leakage
Use other than normal design specifications
Improper operation, maintenance, or storage
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.