RaeLynne, thank you for the 4 star rating on our Wrist Blood Pressure Machine. We appreciate you being a Vive Health Customer! -Rebecca, Vive Health CS-
Blood pressure monitor
Terrific and easy
I really love my wrist monitor. It's easy to use. I couldn't be happier
Hi James! Thank you for giving us five star rating. We are glad that you are happy with the new Wrist Blood Pressure Monitor. It is our pleasure to have served you to your complete satisfaction. Thank you for being a Vive Health customer! Regards, Gre_ Vive Health
Hi Don! Thank you for giving us five star rating! Should you have any concern about the Wrist Blood Pressure Monitor or any of our products, please don't hesitate to contact us.- Warm regards, Gre_Vive Health
Great BP Machine
Does a great job on my giant wrists. So simple and quick. No fussing with a big cuff anymore!
Thank you for rating us 5 stars and we are happy to hear that our Wrist Blood Pressure Monitor works really well for you. Should you have any further questions or concerns, please let us know. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Is the wrist cuff automatic or will I have to pump it?
Blood pressure cuff automatically inflates, no manual pumping necessary.
Are there indicators to tell me whether my blood pressure is normal or high?
Yes! At the bottom of the screen, a series of blocks will appear indicating normal, prehypertension and high blood pressure levels.
Can I use this with rechargeable batteries?
Yes, the wrist monitor will function with rechargeable ‘AAA’ batteries.
Is there a travel case for it?
Yes! The wrist monitor includes a protective storage case for safe and easy portability.
Will this work on a large wrist?
Yes! The wrist cuff is adjustable to fit wrist sizes up to 8.3” in circumference.
Will the cuff fit my tiny wrist?
The wrist cuff is adjustable to fit wrist sizes as small as 4.9”.
How am I supposed to wear it?
The wrist cuff should be secured to the wrist approximately one inch below the palm.
Is this monitor FDA certified?
Yes, the wrist bpm is FDA approved for use.
Can I clear the memory?
Yes! While the device is off, press and hold the ‘M’ button and time button simultaneously .
Is this a Bluetooth blood pressure monitor?
No, it’s not Bluetooth-compatible, but it is a portable blood pressure monitor, making it perfect for travel or storage.
Does this blood pressure monitor measure from the wrist or from the bicep?
This is a wrist blood pressure monitor and will measure from your wrist.
Does this monitor for an irregular heartbeat?
Yes. If the device measures your heartbeat as irregular, it will alert you on screen with the reading.
Is this blood pressure monitor rechargeable?
No, it uses two AAA batteries which are included.
What does Systolic and Diastolic mean?
Systolic is the top number in your blood pressure reading and is the larger number. This number indicates the measure of pressure in the arteries when the heart beats, or contracts. Diastolic is the bottom and smaller number in your blood pressure reading. This number indicates the pressure in the arteries between heartbeats, or when the heart muscle is resting between beats and refilling with blood
What do Prehypertension, Hypertension Stage 1, Hypertension Stage 2, and Hypertensive Crisis mean?
Prehypertension is a warning that you may develop high blood pressure in the future. Hypertension Stage 1 is high blood pressure, and typically diuretic medication is recommended. Hypertension Stage 2 is high blood pressure that requires a change in lifestyle habits along with prescribed medications. Hypertensive Crisis is a very high and severe increase in blood pressure that may lead to a stroke. This is usually broken down between Urgent and Emergency. Urgent means no damage has been done to your organs. Emergency means damage has been done to organs, and risk for life-threatening complications is high. Hypertensive crisis requires immediate medical attention.
Provides accurate blood pressure readings
Screen: 1.18” by 1.5”
Wrist Cuff: 4.9” - 8.3”
How To Use:
Wrap the cuff around the wrist with the palm facing upwards and leaving a half to one-inch gap between the bottom of the palm and the cuff.
Keep your arm still and position your wrist at the same level as your heart.
Press the power button to initiate the measurement. The monitor will then beep and begin inflating.
The monitor will beep and display results when the measurement is complete.
How To Set The Date and Time:
With the device turned off, press the time button on the left side of the monitor to display the settings menu.
On the screen, you will see “YR” with a number blinking underneath. Select the current year by pressing the ‘M’ button to increase the year.
Once the year has been selected, press the time button to confirm the selection.
The month will blink next. Press the “M’ button to select up and press time button to set the month.
The day will blink next. Press the ‘M button to select up and press time to set the day.
The hour will blink next. Press the ‘M’ button to select up and press time to move on.
The minute blink next. Press the ‘M; button to select up and press the time to move on.
The device is now ready to be used.
Press the power button to exit settings screen.
How To Access The Memory:
While the unit is off, press the ‘M’ button.
The first reading displayed will be the average of all of the saved history. You will see the “Average” icon displayed on the screen.
Press the “M” button to toggle up and the time button to toggle down.
Press the power button to exit reading history.
Spot clean only with a damp cloth and mild disinfectant solution.
Standard shipping is 3-5 day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery is available for an additional charge
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally.
We are unable to ship to PO Boxes or Amazon Lockers
Orders placed before 6pm EST will typically ship out same business day
Shipping for Oversized Items
Standard ground shipping is Free for all orders over $50 in the continental united states. Orders shipped to Hawaii or alaska will require additional shipping fees.
Most travel standard scooters are shipped and delivered within 3-5 business days via ups or fedex. Larger, medium to full sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any Customization options and upgrades may take 1-3 weeks to leave the warehouse.
Depending on model and custom options, delivery can take anywhere from 5 days to 4 weeks. Freight carrier will call to initiate and arrange for specific delivery time and date.
Specialty Shipping Options for Oversized Items
Second Day/Overnight Shipping
Available for some standard items. Price will vary based on the product and your zip code. The cost will be provided to you during checkout.
White Glove Delivery
This option provides additional assistance customers. This is fantastic for the elderly or people with limited mobility. Here is a list of the added benefits you get with white glove delivery.
The item will be shipped to a local agent in your area.
The agent will inspect the product to make sure it is in proper working condition.
The agent will then contact you to schedule a delivery time.
Upon Delivery the agent will assemble the device answer and questions you might have about use.
Before leaving the agent will clean up the packaging and remove it from your home.
The cost of white glove delivery varys, it will be listed on the product page when you check out.
This option allows you the opportunity to get the item carried inside your home. This only applies to homes on the first floor they will not carry the items up stairs. Price varies based on the specific product.
*Some items will require freight delivery. When you are emailed with your order confirmation we will provide you with an estimated shipping date. If you require further shipping information give us a call at 1-800-487-3808.
Return/Exchange Policy for Vive Brand Products
All Vive Brand products are guaranteed FREE returns or exchanges, we pay the shipping!
Items are available for return or exchange for a minimum of 60 days after purchase (frequently longer depending on the item's guarantee)
Pleasecontact us to process your return or exchange
Return/Exchange Policy for Oversized Items
The Majority of items can be returned within 30 days of the purchase for a full refund. Unlike Vive Products They must be returned at the customers expense. If an item is returned to the wrong address Vive Health reserves the right to charge for any additional shipping fees. If a scheduled pickup with a delivery carrier is missed Vive Health may charge a $10 fee per missed scheduled pickup.
All Custom made items are non-returnable this will be made clear for you During the checkout process.
Certain products require a 15% restocking fee. They are included below:
We try to ship orders as fast as possible. We are happy to cancel your order if your shipment has not already been processed. To cancel, please contact our customer support ASAP
If order has been processed you will have to proceed with return as outlined above.
Cancellations for Oversized Items
Canceled orders- If the order has been shipped it is subject to standard return policies. You must receive the item then ship it back unused and undamaged.
Credits- Once your return is verified, Vive Health will issue credit to to card used for the purchase. It can take up to 4 weeks for your card to be credited. If you paid by check or money order, we will issue a check within 30 days.
100% Risk Free Purchase
Every product sold on ViveHealth.com is backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.