Hi - cushion too solid for our use - need more & longer air pockets - hubby has no meat on his butt so is not comfortable for him.
We appreciate your feedback on the product. We are sorry to hear you weren't completely satisfied with the item. I want to assure you that I am reporting your concerns to our team. Our product does come with a warranty and the item may be returnable. Please reach out to us directly regarding this. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Firm but good!!
I have used the Max Gel Cushion in my office chair for over a week. Thus far, I'm enjoying it. It is on the firm side which I like, feels cool to set on and provides the support that I was looking for. It is working better than any other cushion that I have tried. My only observation which is not a complaint is that it seem to want to slide towards the back of my chair seat. I am enjoying this gel cushion and would recommend it.
Thank you for the great review. We are happy to hear that the product is working out so great for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
my husband is wheelchair bound and we were continually pulling him upright because of sliding issues. So we purchased this for comfort as well as for sliding issues. Hubby loves it. Comfortable all day and a boost only once or twice a day
Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
Purchased for a client. She is very happy with the product and it fits her wheelchair perfectly!
Hello, Thank you for giving us a positive rating! I'm glad that your happy with the product. Should you have any questions about the your product or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Jolene_Vive Health
I ordered this for my son, who travels by car several hours each way once or twice a week. He liked it...the feel of sitting on it...but the shape did not contour enough for the more sporty shape of his car seat....His wife loves it in her car!
Hi Mary, Thank you for giving us five star rating! Should you have any concern about the Max Gel Seat Cushion or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.