The hearing amplifier set includes two charging bases and a USB cable with dual charging ports for quick, convenient charging. Place the sound amplifier in the charging base with the notched side down. Gently adjust the amplifiers to ensure the charging contacts are properly seated in the case. Attach the USB cable to each charging base. A red light indicates the device is charging. The light turns green when fully charged.
How long will a battery typically last?
The rechargeable batteries are designed to last up to 500 charging cycles. With proper care and regular charging, the batteries may last beyond 1000 charging cycles.
How many channels does the amplifier have?
The sound amplifiers utilize one channel for listening in any environment.
How do I turn the amplifiers off?
To turn the hearing amplifiers off, press and hold the home button until an audible tone sounds.
Can I use the amplifier while talking on the phone?
Yes! The hearing amplifier will not interfere with talking on a phone. To avoid feedback, use the hands-free function or place the speaker towards the amplifier.
Will the amplifiers work with my cell phone?
Yes, the hearing amplifiers will not interfere with cell phone use. For the best listening experience, turn on the hearing aid compatibility feature available on most devices.
Are these good for those with bad hearing loss?
The ITC hearing amplifiers are designed to assist those with mild hearing loss.
Will it fit small ears?
Yes, the hearing amplifiers include two sizes of ear tips for a comfortable fit for most adult ear sizes.
Can the volume be set for each ear individually?
Yes, the hearing amplifiers are stand-alone devices and can be adjusted individually.
What causes feedback in my sound amplifier?
Feedback is primarily caused by air leakage. To minimize feedback, use the largest ear tip that is comfortable and ensures it is fully seated in the ear.
Do these also reduce background noises?
Yes, the sound amplifiers reduce background noise in normal settings as well as noisy settings.
How do I adjust the volume?
The volume can be adjusted by pressing the home button. The personal amplifiers have six preset volume levels. Once reaching the sixth level, the amplifier resets to the lowest volume level when the home button is pressed again.
Why does my hearing amplifier squeak?
The hearing devices will squeak due to interference with the microphone. Turning the hearing amps off before charging will prevent them from squeaking.
Does this also include a charger?
The set includes sound amplifiers, charging bases, a dual USB charging cable, two sizes of ear tips and a protective storage case.
For amplifying voices while reducing background noise
Suitable for adults with mild hearing loss
Remove all debris from the ear cap before and after each use. Use the cleaning brush to clean any earwax adhered to the ear cap hole
Remove the battery from the hearing amplifier before cleaning
Clean the hearing amplifier and the earplugs with a clean, dry cloth after each use. Use a mild soapy solution if necessary. Never use abrasive, corrosive or solvent-based cleaning products
Allow the hearing amplifier to dry fully after cleaning. Store the hearing amplifier in a safe, dry and clean place. Never immerse the hearing amplifier under water, as this can damage the amplifier
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.