Hi Brenda, Thank you for giving us a positive rating! I'm glad that your happy with the product. Should you have any questions about the your product or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Sharon_Vive Health
Does the foam smell when it arrives?
The foam is unscented, however, the mattress topper may have a slight odor upon arrival due to the compression packaging that will dissipate as it expands.
Can I cut the topper down to fit my camper bed?
Yes, the mattress topper can be trimmed to fit camper beds.
What is the mattress topper made of?
The mattress topper is made with a latex-free, CertiPUR-US memory foam infused with gel.
Will the mattress stay cool all night?
Yes! The mattress topper features open-cell foam, ventilation holes and cooling gel swirls that allow air to freely circulate and heat to dissipate quickly for greater comfort.
How long does it take to fully expand?
The cooling gel mattress topper takes approximately 48 hours to fully expand.
Is this good for side sleepers?
Yes! The thick, 3” mattress topper provides full body support for side sleepers, stomach and back sleepers.
Is this good for stomach sleepers?
Yes! The thick, 3” mattress topper provides full body support for stomach sleepers, side and back sleepers.
Is this good for back sleepers?
Yes! The thick, 3” mattress topper provides full body support for back sleepers, stomach and side sleepers.
Does the topper shift or stay in place?
Placed under a standard fitted sheet, the mattress topper will not shift or slide with normal use.
What is the density of the foam topper?
The topper is constructed with 28 kg/m3 foam.
Will the topper make a firm mattress feel softer?
Yes! The gel-infused mattress topper adds softness to any mattress.
Does the mattress contour to your body?
Yes! The soft memory foam contours to the body to relieve painful pressure points.
Provide additional softness and support for side, stomach and back sleepers
Prolongs the life of the mattress
Twin: 75” by 38” by 3”
Twin XL: 80” by 38” by 3”
Full: 75” by 53” by 3”
Queen: 80” by 60” by 3”
King: 80” by 76” by 3”
Gel-infused CertiPUR-US memory foam
How to Unbox the Mattress Topper:
Lay the box on its side in the room you will be using the mattress topper. Open the box and remove the topper.
Carefully remove the outer plastic packaging. DO NOT cut or tear the mattress topper.
Unroll the mattress topper until it lays flat.
Carefully remove the inner plastic packaging. The mattress will begin to expand as the packaging is removed.
Place your mattress topper on a flat surface in a well-ventilated room and leave for 48 hours to expand to full size.
Once fully expanded, place on top of a mattress or box spring and cover with a standard fitted bedsheet. NOTE: The topper will add about 3” of height to your bed which should fit most standard sheets.
Spot clean your mattress topper by hand with warm water and mild detergent
Rinse the spot with a damp clean cloth and wring out
Allow to air dry completely before replacing bedsheets
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.