Can I carry the shampoo basin to empty it if a drain is not easily accessible?
It is not recommended that the shampoo basin be carried when full. The basin can be emptied into a bucket with the included drain pipe or by using a small container to remove most of the water before carrying the basin to a sink or tub to be completely drained.
Does the shampoo basin include an air pump?
Yes! The Vive shampoo basin includes an air pump with interchangeable nozzles for easy inflation and deflation. The air pump can be used with either your hands or foot.
Is the shampoo basin’s headrest removable?
The headrest is not removable, however, because the headrest is inflated separately you can choose to not inflated it if desired.
What are the dimensions of the Vive shampoo basin?
The Vive shampoo basin measures 22” by 20” and is 7” deep when fully inflated. The headrest portion measures 6” for greater comfort.
Can I use the shampoo basin to soak my hair?
Yes! The Vive shampoo basin can be used to comfortably soak your hair.
Could this be used to wash a person’s hair while seated in a chair?
Yes, the shampoo basin can be used for cleaning hair while in bed fast or seated in a chair.v
How long is the shampoo bowl’s drain tube?
The drain tube measures 30” in length.
Is it safe to use warm water in the shampoo basin?
Yes! The shampoo basin is safe for use with warm to the touch water.
Does the shampoo basin include a water bag?
Yes! The Vive shampoo basin includes a large, refillable water bag with a gentle flow shower head and an s-hook for securely hanging near the basin.
Are there multiple air valves on the shampoo basin?
Yes, the Vive shampoo basin includes three air valves, two on the side of the basin and one on the bottom of the basin.
Where do I hang the water bag?
The refillable water bag includes an s-hook that can be used to hang the water bag on tall headboards, over the door or on a IV or lift stand.
For conveniently washing a patient or loved one’s hair when bedfast or when mobility is limited
Basin exterior: 22” by 20”
Basin interior: 15” by 11.5”
Headrest: 6” by 3” by 5”
Depth when inflated: 7” ; 6” at the headrest
Drain pipe length: 30”
Basin weight when empty: 1.9 pounds
Shower bag when empty: 0.68 pounds
After emptying the shampoo basin, it is recommended that the basin be gently washed with a mild soap and rinsed well with water
Then dry the shampoo basin to ensure no water remains pooled along the edges
The shampoo basin can then be deflated for compact storage
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.