The folks at VIVE were amazing! We had some difficulty getting an order delivered, and everyone, and Mary in particular, went above and beyond to make sure our order reached our family member who really needed the item. Thanks for being such a great company!
They are very prompt and professional and I am a very satisfied customer. Great products.
Mary was extremely helpful when I needed a small part replaced. She was very responsive and handled the situation to my satisfaction. Very happy with this company.
Mary, in customer service, did an amazing job taking care of my inquiry.
I have two of their grabbers, the 32" Rotating Reacher. I had an issue, and Mary took care of it right away, even getting back to me twice, to get more information, that I had left out.
Unparalleled customer service and products!
I placed an order and then learned from a friend that she would help me with an issue and I wouldn’t need the product. I sent a note to ViveHealth asking If I could cancel my order. They immediately responded and refunded my money. Fircenz (I believe that was the name) was so helpful. Customer service doesn’t get any better than that. Will definitely remember this for future needs.